Blessed Beginnings | Case Manager

CATHOLIC CHARITIES OF THE ARCHDIOCESEHouston, TX

About The Position

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need. The Case Manager will provide comprehensive wrap-around case management services to pregnant women, single parents, and families, with a focus on promoting self-sufficiency and healthy family outcomes. This position requires strong communication, organizational, and interpersonal skills to effectively support clients in accessing a range of services and resources.

Requirements

  • High School Diploma or G.E.D.
  • Two (2) years of experience in case management, a focus on maternal and child health, pregnancy support.
  • Bilingual in English and Spanish
  • Valid Texas Driver’s License
  • Strong knowledge of community resources, social service systems, and government programs related to pregnancy and parenting support.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work effectively with diverse populations and in a team-oriented environment.
  • Compassionate and nonjudgmental approach to supporting clients in challenging circumstances.
  • Willingness to travel locally and conduct home visits as needed.
  • Commitment to the mission and values of Catholic Charities and adherence to Catholic Social Teaching principles.

Nice To Haves

  • Associate degree in social work, psychology, or a related field
  • Community Health Worker Certification or obtain within the first 6 months of hire

Responsibilities

  • Conduct intake assessments and develop individualized service plans in collaboration with clients to address their needs and goals.
  • Provide ongoing case management support, including regular check-ins, goal setting, and monitoring progress towards objectives.
  • Advocate for clients and coordinate services across multiple systems, including healthcare, social services, education, and employment.
  • Assist clients in accessing mental health services with the Counseling Program to offer counseling and emotional support to clients facing pregnancy-related challenges, including prenatal care, childbirth, parenting, and family dynamics.
  • Coordinate prenatal to postnatal care for pregnant women, including scheduling appointments, arranging transportation, and facilitating communication between healthcare providers.
  • Collaborate with medical professionals, including obstetricians, pediatricians, and nurses, to ensure clients receive comprehensive and timely healthcare services.
  • Assist clients in navigating health insurance coverage, Medicaid enrollment, and other financial assistance programs.
  • Referred clients to internal programs and/or external programs, including housing assistance, food support, childcare subsidies, and utility assistance.
  • Conduct outreach to community agencies, faith-based organizations, and other service providers to expand referral networks and enhance access to resources.
  • Provide information and support to clients seeking assistance with legal issues, immigration services, and other complex needs.
  • Facilitate classes and workshops on life skills, personal finance, parenting, and job training to empower clients to achieve self-sufficiency.
  • Collaborate with community partners to offer specialized training opportunities, such as resume writing, interview skills, and vocational certification programs.
  • Provide guidance and support to clients in accessing educational opportunities, including GED programs, vocational training, and higher education resources.
  • Conduct home visits as needed to assess clients' living environments, address safety concerns, and provide support in navigating housing challenges.
  • Offer parenting education, infant care demonstrations, and practical assistance with setting up nurseries and baby-proofing homes.
  • Build rapport with clients and their families in their own environments to foster trust and facilitate personalized service delivery.
  • Perform other duties as assigned.
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