Case Manager

Northwest Passage Ltd•Webster, WI

About The Position

The Case Manager is the central force of both the internal and external treatment team. The Case Manager obtains, provides, and utilizes all clinical information about the client to develop the treatment plan, present the client’s status, and communicate about the treatment process. The Case Manager is the primary liaison between all parties involved with the client’s case. The schedule is Monday-Friday, daytime hours.

Requirements

A degree in a social or behavioral science field. Under this subparagraph a social or behavioral science field includes a degree in social work, sociology, psychology, speech communication, special education, physical therapy or occupational therapy.
Ability to communicate effectively in both oral and written format.
Ability to receive and implement feedback. Ability to learn and adapt.
Ability to work independently and within a team. Ability to be proactive and self-directed.
Ability to manage multiple projects simultaneously and meet various deadlines.
Have demonstrated skills in leadership and problem solving.
Ability to generate and maintain a variety of detail-oriented reports and/or documents -- proficient in basic Microsoft Office tools, computer programs.
Ability to conduct solution-focused multidisciplinary meetings.
Ability to provide positive public relations with outside providers.

Responsibilities

Provide clients and parents/guardians and outside providers/schools as appropriate with information regarding the goals of the program, initial assessments, treatment planning and reviews, and the rights and responsibilities of clients and their families.
Facilitate family participation in the program and treatment plan as appropriate.
Communicate with treatment team regarding clinical and educational needs of the client and facilitate the development of a working treatment plan that addresses those needs.
Implement the treatment plan as a member of the treatment team.
Effectively facilitate interagency meetings as a representative of the program and treatment team including providing and facilitating ongoing reviews of client progress and treatment planning, facilitating discharge and aftercare planning, and mediating, if necessary, any conflict between the client and/or his or her family and the program.
Complete necessary documentation as required by certification, funding source, and program standards.
Regularly communicate with client's support network.
Communicate with future treatment teams regarding additional clinical and educational needs of the client as determined by Northwest Passage.
Maintain an understanding of mental health concepts, psychotropic medications, and client symptomology which allows for identification of client needs, development and implementation of the treatment plan, and provision of quality mental health services.
Build treatment resource knowledge and network within the community while providing positive public relations.
Serve as an advocate for the clients and their families with other agencies and programs to help them obtain necessary services and benefits from those agencies or programs.

Benefits

Health Insurance (no deductible)
Dental Insurance
Vision Insurance
403(b) Retirement Savings with Discretionary Employer Match
Paid Time Off
Paid Holidays
Paid Parental Leave
Employer-Paid Short-Term Disability Insurance
Employer-Paid Life and AD&D Insurance
Voluntary Long-Term Disability Insurance
Voluntary Life and AD&D Insurance
Voluntary Supplemental Health Benefits (Accident, Critical Illness, and Hospital Indemnity Insurance)
Employee Assistance Program (mental health benefit)
Flexible Spending Accounts (Healthcare and Dependent Care FSAs)
Longevity Benefit
Relocation Assistance
Off-Site Housing ($500/month rent), dependent on availability
Northwest Passage us a qualifying employer for the Public Student Loan Forgiveness (PSLF) Program for student loan forgiveness
Tuition Assistance/Loan Reimbursement (available through an application and approval process