Case Manager
About The Position
About Heartview Foundation: Heartview Foundation is North Dakota’s most experienced private, non-profit alcohol and drug treatment facility. Since 1964, we have helped thousands of individuals and families find recovery through evidence-based treatment, compassionate care, and comprehensive support. Position Summary: The Case Manager supports the treatment team by coordinating care and services that align with each patient’s treatment goals. This role involves facilitating referrals, assisting with discharge planning, and connecting patients with community resources to promote long-term recovery. The Case Manager ensures all services meet licensing, ethical, and evidence-based standards.
Requirements
- Bachelor’s degree in human services field required.
- Valid driver’s license and safe driving record required.
- Knowledge of substance use disorder (SUD) and mental health recovery programs.
- Familiarity with community resources and ability to assist patients in accessing them.
- Strong organizational, communication, and computer skills (including EHR proficiency).
- Ability to collaborate effectively within a multidisciplinary team.
- Culturally sensitive and able to work with diverse populations.
- If in recovery, must have sustained abstinence and demonstrate rehabilitation and stability.
- Successful background check.
- Compliance with drug-free workplace policies, including pre-employment screening.
Responsibilities
- Monitor, coordinate, and manage assigned patient cases and referrals.
- Collaborate with clinical staff to assess and address case management needs.
- Connect patients to essential services, including healthcare, housing, vocational, and social supports.
- Maintain communication with treatment teams, referral sources, and community partners for coordinated care.
- Provide education and support to patients and families, including participation in the HEART program.
- Facilitate family sessions and deliver patient education groups as needed.
- Complete all documentation accurately and in compliance with agency and licensing standards.
Benefits
- Generous Paid Time Off (PTO) to prioritize your well-being
- 100% employer-paid health, dental, and vision insurance for employees
- 75% employer-paid coverage for dependents
- 401(k) with employer match to support your financial future
- Paid holidays for rest and connection
- Employee Assistance Program (EAP) for confidential personal and professional support
- Additional perks such as sign-on bonuses , tuition reimbursement , and relocation assistance for qualified candidates
- Eligible employees with a social work degree may qualify for up to $250,000 in student loan repayment assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
