Case Manager - Young Adult Housing Program

Catholic Charities Serving Central Washington • Spokane, WA

2d • $22 - $27

About The Position

The Young Adult Housing Program (YAHP) Case Manager will be responsible for implementing the program per contract guidelines and for providing rental assistance and intensive case management for program youth between the ages of 18-24. The YAHP Case Manager will engage with youth and support them in learning skills to become self-sufficient with the ultimate goal of maintaining unsubsidized housing. Employee is supervised under the umbrella of Foster Teen Programs.

Requirements

• Bachelor’s degree in Social Service, required
• 1 to 3 years’ experience working with Adolescents
• Understanding and ability to work with youth ages 18-24
• Excellent written and oral communication skills
• Organizational ability with an attention to detail
• Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals
• Conflict resolution and group facilitation skills
• Interest in working both individually and as part of a larger team serving the same population
• Basic computer skills in word processing, spreadsheets, and automated database
• Knowledge of community resource
• Ability to work independently with minimal direct supervision
• Valid Washington State driver’s license and minimum required liability insurance
• Must be deemed insurable as determined by Catholic Charities’ insurance provider
• First Aid/CPR Certification
• Being cleared by criminal background check and fingerprinting when required

Responsibilities

• Provide services to program youth with a strengths-based approach and utilizing Trauma Informed Care and Motivational Interviewing techniques in both individual and group settings.
• Conduct outreach activities to potential program youth. Arrange and facilitate interviews for clients seeking enrollment into the program.
• Implement selection process to screen youth and select/enroll program youth.
• Enter program youth into the homeless client management information system, meeting all due dates and timelines.
• Develop relationships with local landlords and housing authorities in order to secure apartment opportunities for program youth.
• Plan, organize and facilitate regular group events for youth, including roommate facilitation meetings, budgeting/savings meetings, and community building events.
• Teach youth independent living skills in an individual setting to support self-sufficiency. Assist youth in reaching their personal goals. Support youth in maintaining their housing and monitor their housing status.
• Evaluate each program youth’s eligibility and compliance with program policies and procedures.
• Educate program youth on tenant/landlord rights and responsibilities.
• Provide rental assistance payments in a timely manner directly to vendors on behalf of youth.
• Coordinate services with other foster youth program staff within Youth Services to ensure a coordinated delivery of service to clients.
• Participate in trainings and supervision appropriate to the position
• Travel within the counties we serve to meet with youth
• Work as part of a team with other Youth Services staff
• Attend local homeless coalition meetings
• Support program offerings in Youth Services such as Independent Youth Housing Program (IYHP), Consolidates Homeless Grant (CHG), Anchor Community Initiative (ACI), Young Adult Housing Program (YAHP), Foster Youth to Independence ( FYI), and Youth Homelessness Demonstration Project (YHDP)
• Perform other duties as assigned

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees