Case Manager

Felton Institute•Santa Rosa, CA

33d•$34•Onsite

About The Position

Bridge Housing is intended to address the immediate shelter, and treatment needs of people who have serious behavioral health conditions and are experiencing homelessness. The site management and support services team are responsible in maintaining an 80-bed transitional recovery and community re-entry housing facility for those suffering from mental illness and/or substance use disorder who are experiencing homelessness. The target population often suffers from complex and co-occurring medical conditions and other characteristics that can challenge their ability to navigate mental health, physical health, and substance use treatment in the Santa Rosa community. This interim shelter is for individuals experiencing homelessness who have serious behavioral health conditions and/or substance use disorder issues who are willing to receive treatment. A particular focus will be Community Assistance, Recovery, and Empowerment (CARE) Court clients with a court-ordered care plan. CARE Court is aimed at helping those suffering from untreated mental health and substance use disorders that lead to homelessness, incarceration, or worse. Services include 24/7 medical and clinical staffing with a department-assigned Housing Coordinator who will provide “gatekeeping” to ensure appropriateness of all referrals. Referrals must be clients with a mental illness and/or co-occurring substance use disorder and are either precariously housed or are unsheltered. The proposed services will provide enhanced support to help homeless clients quickly exit to permanent housing utilizing a client-centered modality. A client-centered approach can also include a public defender and supporter to help make self-directed care decisions in addition to their full clinical team.

Requirements

A minimum of 3 years of case management, substance use disorder and mental health treatment experience for TAY and adults (including individuals experiencing co-occurring disorders)
Bachelor’s degree or higher in Social Work, Counseling, Psychology, or related clinical field, required
Comprehensive range of mental health and substance abuse counseling, assessment, and crisis intervention skills
Knowledge of de-escalation, mitigation and pre-escalation techniques
A willingness to work from a strength-based, harm reduction, client-centered model with an emphasis on evidence-based practices
A food handler permit to serve food at a residential care facility

Responsibilities

Provide care and case management, mental health and substance use recovery and wellness services, and crisis prevention and intervention within context of multi-disciplinary team
Utilize evidence-informed and evidence-based interventions to address guests’ needs and goals.
Collaborate with community partners acting as current access and intervention points.
Meet documentation and other deadlines; comply with requirements for Medi-Cal, when applicable.
Perform administrative tasks within timelines (chart completion, meeting attendance, etc.)
Connect guests with short and long-term support services such as housing assistance, public transportation vouchers, emergency food gift cards, and personal grooming and hygiene products.
Assist guests in applying for _public benefits.
Link guest to primary care services and other health care services
To reduce hospitalization, homelessness and incarceration, assist guests in re-integration back into the community
Develop and provide gender and culturally responsive curriculum
Food ntprep involved including the preparation, storage, or service of food
Develop and facilitate trainings targeting guests who have experienced domestic violence, sexual abuse, loss of identity, substance use, depression, financial hardship and housing displacement
Provide Support for Clinical and Administrative staff in a multi-disciplinary setting
Other duties and responsibilities may be assigned as required to meet program goals and objectives, including working weekends and holidays.