Case Manager (W 107th St)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

6d • $46,000 - $52,000

About The Position

To deliver effective case management services using a strengths-based, client-centered approach to promote optimal well-being and maintain stable housing.

Requirements

• Bachelor’s Degree required
• Understanding of housing first model
• Understanding of severe and persistent mental illness
• Understanding of harm reduction and trauma informed care
• Strong interpersonal skills
• Strong written and verbal skills
• Team player
• Proficient in Microsoft Outlook and Excel
• Able to use or learn computer databases such as AWARDS, MAVEN, Paycom
• Walking and traveling to escort clients to various appointments throughout the city
• Regular home visits to client living spaces required

Nice To Haves

• Experience working with homeless adults preferred
• Experience working with individuals diagnosed with severe and persistent mental illness, substance abuse and/or co-occurring disorders preferred
• Prior case management experience preferred
• Bilingual (English and Spanish) preferred
• Occasional visits to hospital emergency rooms

Responsibilities

• Serve as case manager for formerly homeless adults with mental health, substance use and other co-occurring disorders
• Perform intake, assessment, service planning, advocacy, referral and escort services
• Provide case management; identify short and long-term treatment goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services.
• Utilize evidence-based practices such as person- centered planning and motivational interviewing.
• Maintain case records with documentation of services provided and outcomes, according to specific program procedures. Responsible for case notes and service plans using an electronic database
• Assist clients in receiving and maintaining entitlements
• Track and Monitor Covid cases, and Hospital visits
• Accompany clients on visits to doctors, entitlement offices or other community services as needed
• Serve as liaison between other service providers and community resources
• Encourage engagement and participation in services and activities
• Participate in weekly staff meetings, case conferences, training programs and supervision meetings
• Assist with the design, planning, and implementation of group activities and events

Benefits

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees