Case Manager

Norwescap•Phillipsburg, NJ

18d•$20•Onsite

About The Position

About Us: Norwescap is a 57-year-old anti-poverty organization with a mission to strengthen communities by creating opportunities that improve the lives of low-income individuals and families. Our vision is to help build a community that transforms poverty into opportunity. This is an exciting opportunity to contribute to a well-established, highly respected nonprofit organization that supports over 30,000 individuals and families each year and helps create opportunities and positive change throughout Northwestern New Jersey. Essential Functions: This position provides support in the following areas: Effectively communicate with families regarding childcare assistance and all CFRS programs. Utilizes effective communication and active listening techniques, selecting communications methods that best meet the needs of the families. Adheres strictly to confidentiality policies and procedures Utilizes the assessment process to identify the needs of families and provides appropriate resources and referrals. Supports families during initial program eligibility, annual eligibility redetermination and through the case Establishes, maintains, and updates participant files in accordance with the program requirements. Supports and maintains all required contracts Provides timely updates to manual encumbrances Completes all required monthly program reports accurately and on time Compiles and provides statistical and program data as requested Systematically documents services to ensure compliance with accountability and reporting requirements Informs and supports parents and childcare providers regarding childcare services, policies and procedures. Complies with the Agency's Personnel Policies and Procedures. Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff.

Requirements

High School or GED combined with relevant experience in the fields of human services, childcare services, child development, education, or social work (required)
Excellent written and verbal communication skills
Strong organizational skills
Proficiency with technology and data systems
Ability to work independently and collaboratively as a part of a team

Nice To Haves

Associate's degree in human services (preferred)
Bachelor's degree in early childhood or related field (preferred)
Bilingual in English and Spanish strongly preferred

Responsibilities

Effectively communicate with families regarding childcare assistance and all CFRS programs.
Utilizes effective communication and active listening techniques, selecting communications methods that best meet the needs of the families.
Adheres strictly to confidentiality policies and procedures
Utilizes the assessment process to identify the needs of families and provides appropriate resources and referrals.
Supports families during initial program eligibility, annual eligibility redetermination and through the case
Establishes, maintains, and updates participant files in accordance with the program requirements.
Supports and maintains all required contracts
Provides timely updates to manual encumbrances
Completes all required monthly program reports accurately and on time
Compiles and provides statistical and program data as requested
Systematically documents services to ensure compliance with accountability and reporting requirements
Informs and supports parents and childcare providers regarding childcare services, policies and procedures.
Complies with the Agency's Personnel Policies and Procedures.
Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff.