Case Manager

The Salvation ArmySyracuse, NY
Onsite

About The Position

The Salvation Army's HALE Program (Emergency & Practical Assistance Services Program - E/PAS) has expanded due to an emergency need in housing assistance, leading to two new full-time Case Manager openings. The HALE program assists homeless adults and families residing in shelters who have some income, work history, or work skills. It provides independent living skills training, housing location assistance, linkage to mainstream resources, and financial housing assistance for up to 24 months to help participants transition from homelessness to independent living. These full-time, hourly positions are eligible for overtime wages and a comprehensive benefits program.

Requirements

  • High School Diploma or Associate’s degree in conjunction with increased years of relevant experience will be considered.
  • Specific experience in mental health services and knowledge of community resources required.
  • Professional position includes expectation that a flexible work schedule will be maintained according to individual client needs including late afternoon/evening hours as needed.
  • Must have access during work hours to reliable private transportation.
  • Valid NYS Driver License that meets The Salvation Army's insurance requirements.
  • Successful completion of background and drug screens.

Nice To Haves

  • Bachelor’s degree in human services or related field is preferred.

Responsibilities

  • Provide support, advocacy, and crisis intervention to individuals and families.
  • Conduct intakes for clients referred to the program.
  • Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
  • Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate.
  • Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
  • Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.
  • Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
  • Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program.
  • Verify tenancy with landlords initially and on an ongoing basis as needed.
  • Conduct regular home visits.
  • Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner.
  • Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
  • Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions.

Benefits

  • 13 Paid Holiday's, 14 if it is an election year
  • Vacation Time
  • 3 Personal Days
  • Sick Time = 1 sick day per month accrual
  • Attendance Bonus
  • Remitted Tuition Program with Syracuse University
  • Medical Insurance
  • Dental Insurance (includes orthodontia ryder)
  • Vision Insurances
  • Flexible Spending Account
  • Insurance cost is less than a 10% contribution of payment by our employees
  • Pension Plan
  • Tax deferred annuity savings account
  • Forgiveness loan = The Salvation Army is considered a qualified organization for this Federal program
  • Long-Term Disability Programs
  • Short-Term Disability Programs
  • Life/Supplemental Insurances
  • On-site Day Care and Pre-K program with employee discount
  • "Free" Parking at our covered parking lot

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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