Home Start - Case Manager

Volunteers of America Northern California & Northern Nevada • Roseville, CA

11h • $29 - $29

About The Position

The Case Manager will be responsible for developing case plans to assist homeless families and single adult households connect with resources such as medical, psychiatric, family support systems, and substance abuse services. Case management is a multi-step process to ensure clients secure family physiological needs, health management, obtain or increase a source of income, and participants will graduate with housing preservation. The Case Manager is responsible for collaborating with government and service agencies to attain clients’ physiological and housing security in the community. The Case Manager will effectively review the household’s service plan, administer client-driven goals, meet with clients to establish task-oriented goals, and support the client’s steps toward success. They will coordinate with the Program Manager all aspects of the details denoted in the position summary and job description details below.

Requirements

• A bachelor's degree in social work or a related field or (3) years of experience working with the homeless population is preferred.
• This position requires demonstrated ability in record keeping, good written and verbal communication skills, and knowledge of problems unique to families, minorities, persons with disabilities, substance abusers, and the general homeless population.
• Must have the flexibility to work irregular hours and have the willingness to function as a team member.
• This position requires CPR and First Aid training within ninety (90) days of employment date, recertification as necessary, and T.B. testing annually.
• Must have reliable transportation that you will use for work with mileage reimbursed.
• Excellent oral and written communication skills
• Ability to assist and motivate other people
• Organizational skills
• Analytical and decision-making ability
• Statistical and mathematical skills
• Computer Skills
• Lift and move up to 50 pounds
• Stand, walk, climb stairs, and sit frequently
• Climb stairs as needed
• Bend, stoop, run occasionally

Nice To Haves

• CAC or CADC or experience working in alcohol/drug recovery programs would be ideal.
• Valid California driver's license and ability to meet organizations insurance carrier guidelines required preferred.

Responsibilities

• Provide one-on-one housing counseling with individualized assessments and assistance in locating, securing, and maintaining permanent housing.
• Assist participants in connecting with community services for any additional help needed for housing security.
• Provide evaluations of individual clients’ medical, physical, emotional, and psychological needs. Coordinate employment and vocational training, placement, and retention, coordinate recovery options, and documentation of follow-up. Assist in securing disability entitlement as needed and provide assistance in securing all viable income sources.
• Maintain positive relationships with program residents, Volunteers of America staff and all community service agencies.
• Maintain case management files on each participant which will include personal information, educational and job skills, short and long-term plans to become self-sufficient in all areas of his/her life, documentation of participants’ progress, and assistance in removing obstacles to set goals.
• Provide one-on-one client case management meetings that are tailored to the client's specific needs may include resource information and appropriate case planning.
• Provide intake, assessments, and oversight to Home Start Shelter clients. This will include providing trainings, unit inspections and additional support as needed.
• Provide support to Home Start staff to monitor and maintain quality data reporting in HMIS and Credible EHR systems. Assist with data reports.
• Participate in Volunteers of America and outside training sessions.
• Perform other related duties as assigned by the Program Manager.
• Maintain a list of all available community services and providers.
• Assure a safe, non-judgmental service for the clients.
• Maintain positive, professional relationships with clients, staff, and external constituents.
• Participate in agency and outside training sessions.
• Maintain case management files on each participant which will include personal information, education and job skills, short and long-term plans to become self-sufficient in all areas of his/her life, documentation of participants’ progress, and assistance in removing obstacles to set goals. Files will be kept up to date with case notes and all documents and will be audited for compliance.
• Provide records and services in compliance with agency policies, regulatory and funding source requirements.
• Maintain daily, clear, and thorough communication with the Program Manager on all areas of responsibility listed in this job description.
• Perform related duties as assigned by the Program Manager.
• Continually learn and enhance technical and interpersonal skills.
• Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc.

Benefits

• Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees