Case Manager

GraftonBerryville, VA
Onsite

About The Position

At Grafton Integrated Health Network, Case Managers are dedicated to helping individuals overcome barriers to live meaningful, fulfilling lives. This role involves providing hands-on support, advocating for clients, and coordinating comprehensive care plans, including admissions, service approvals, and progress tracking to ensure successful outcomes and transitions. Case Managers thrive within a collaborative team environment, supported by ongoing training, mentorship, and professional development. The primary responsibility of the Case Manager is to serve as an advocate for the client and their family, overseeing the implementation of individualized plans for an assigned caseload. This includes working collaboratively with internal and external stakeholders to facilitate smooth admissions, establish criteria for transitioning clients to appropriate levels of care, develop individual plans, secure necessary authorizations from funding agencies, and ensure consistent progress towards client goals and discharge criteria. The position is integral to a team that combines compassion with clinical excellence to make a significant difference in clients' lives.

Requirements

  • Masters degree in social work, psychology, or counseling OR
  • Bachelors degree in social work, psychology, or counseling with at least one (1) year of documented field experience OR
  • Bachelors degree with at least three (3) years of experience working with children in a residential facility setting.
  • Knowledge of Medicaid and private funding processes.
  • Knowledge of services available to special needs and/or mental health population.
  • Valid Driver's license.

Responsibilities

  • Facilitates pre-enrollment tasks to prepare for a client’s enrollment.
  • Facilitates the admission intake process.
  • Case Managers develop the Treatment team/Medication Meeting schedule.
  • Facilitates multidisciplinary team meetings to monitor client progress and updates the Plan of Care.
  • Meets and adheres to all timelines as for funding (i.e. Medicaid EPSDT/Waiver, Private Insurance and Single Case Agreements).
  • Coordinates and facilitates the new IEP (students) or PCP (adults) and revisions to those documents.
  • Ensures documentation for each Client’s Record is accurate and properly maintained.
  • Managing the Transition and Discharge Process.
  • Facilitates discharge from Grafton.
  • Facilitates transfer to another Grafton program or level of service provided by Grafton.
  • Responds to stakeholder complaints regarding all aspects of treatment and care for client.
  • Additional duties as assigned.

Benefits

  • Medical, dental and vision
  • Flexible Spending & Health Savings Accounts
  • Generous Paid Time Off plan & attendance incentives
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
  • 401(k), including an employer match up to $2,500 annually
  • Education Assistance up to $5,250 annually
  • Eligibility for federal student loan forgiveness (as Grafton is a 501(c)(3) non-profit)
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