Case Manager

Westhab Inc.New York, NY
17d$43,000 - $45,000Onsite

About The Position

The Case Manager assesses families’ needs, plans a course of action, links family to services and monitors progress for 105-unit families with children homeless shelter. S/he must assure families receive appropriate information and referrals to address issues so that they can obtain and maintain housing.

Requirements

  • MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless families with children some presenting with mentally illness, and/or substance abuse.
  • Bilingual a plus.
  • Strong relationship building skills required.
  • Ability to work independently but know when to raise issues to supervisor.
  • Excellent organizational and time management skills necessary.
  • Ability to effectively multi-task and follow-up on a timely basis.
  • Strong PC skills required including Word, Excel and CARES.

Responsibilities

  • Conduct intake and assessment process to orient families to the program and develop individual service plans for all pertinent individuals in family composition.
  • Meet weekly/bi-weekly with families to assist with the achievement of service plan goals.
  • Coordinate services with Housing Specialist, other staff and external partners
  • Provide advocacy for family around entitlements and services.
  • Provide crisis intervention, aggressive and supportive counseling to strengthen families’ ability to make appropriate life decisions.
  • Document case management activities in accordance with agency and funding source guidelines and procedures.
  • Complete Housing applications (both written and computer generated) for families based on their needs and functioning.
  • Achieve monthly placement quota, as assigned.
  • Facilitate workshops, groups and escort clients as applicable.
  • Attend staff meetings and trainings to enhance skills that are related to job function.
  • Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
  • Perform other related duties as assigned by managers
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