CASE MANAGER
Apis Services Inc•Norristown, PA
About The Position
We are seeking a compassionate and driven Case Manager to provide community-based support to individuals experiencing homelessness and behavioral health challenges. This role focuses on connecting participants to critical resources, supporting recovery goals, and advocating for services that promote independence and stability. The Case Manager works as part of a multidisciplinary team to deliver person-centered, recovery-oriented care while demonstrating a strong commitment to APIS and RHD values.
Requirements
- Bachelor’s degree in Human Services or related field preferred (or equivalent experience)
- Minimum: 2 years of experience supporting individuals in behavioral health, addiction recovery, or IDD services 1 year of case management experience preferred
- Valid driver’s license and reliable transportation required
- Strong communication and interpersonal skills
- Ability to build trust with diverse populations
- Knowledge of community resources and service coordination
- Crisis intervention and problem-solving skills
- High level of organization and attention to detail
- Commitment to ethical practice, confidentiality, and professionalism
- Cultural humility and ability to work with diverse populations
- Ability to work independently and as part of a team
- Basic computer proficiency (email, documentation systems, data entry)
- CPR/First Aid certification (or willingness to obtain)
- Must pass required background screenings (including FBI clearance, if applicable)
Nice To Haves
- Knowledge of behavioral health and/or residential care regulations preferred
Responsibilities
- Collaborate with a multidisciplinary team to support participants from a holistic, values-based perspective
- Assist in developing and updating individualized recovery plans
- Partner with clinical, medical, and community stakeholders to ensure coordinated care
- Build and maintain relationships with community agencies and service providers
- Provide community-based services, including: Resource connection Life skills support Community integration
- Support participants in achieving recovery plan goals
- Transport participants to appointments and services as needed
- Deliver services within the program’s community service area
- Complete all required: Assessments Documentation Progress notes
- Ensure compliance with: Organizational policies Funder requirements Licensing and accreditation standards
- Perform additional duties as assigned
Benefits
- Meaningful, mission-driven work supporting vulnerable populations
- Opportunity to make a direct impact in your community
- Collaborative team environment
- Growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
