Case Manager

Hospital for Behavioral Medicine•Worcester, MA

6d•$22 - $28•Onsite

About The Position

The Case Manager is responsible for planning and coordinating collateral work for each patient on their designated unit. Additionally, the Case Manager is responsible for communicating to identified family members and or community based supports weekly regarding the patient’s treatment progress. Will meet with patient within 24 hours / 1 business day to complete the Case Manager Note and identify if any ROIs need to be completed / reattempted. Identifies needs of referrals sources and/or professionals during the period of hospitalization and communicate these needs to the Lead Case Manager. Will make collateral calls on behalf of all patients and ensure at least one weekly call has been made per patient. Oversees the tasks of continued communication of treatment progress, discharge plans, and time of discharge to outside interested parties as well as facilitating the transfer of required documents to the outside agents. Inform patients and families on discharge planning options based on diagnoses, prognoses, resources, and preferences related to home care services. Document findings, discharge plans, and actions taken on medical record according to departmental guidelines; prepare reports and maintain records as required. Participate in multidisciplinary team meeting regarding the planning and implementation of patient care; facilitate communication and problem solving related to discharge planning. Will work to ensure HBM’s policy and procedure regarding Family Engagement is upheld and will communicate any barriers to the Treatment Team. May be trained and assigned to perform the Patient Advocate duties as needed.

Requirements

Bachelor's Degree preferred from an accredited college or university, in Social Work or a clinical related mental health field
Minimum of one (1) year experience in related disciplines with hospital experience strongly preferred
CPI training within 30 days of employment and prior to assisting in a restraining procedure
Must be able to pass a competency exam for the area upon hire
May be required to work flexible hours and overtime

Responsibilities

Planning and coordinating collateral work for each patient
Communicating to identified family members and or community based supports weekly regarding the patient’s treatment progress
Meet with patient within 24 hours / 1 business day to complete the Case Manager Note and identify if any ROIs need to be completed / reattempted
Identifies needs of referrals sources and/or professionals during the period of hospitalization and communicate these needs to the Lead Case Manager
Make collateral calls on behalf of all patients and ensure at least one weekly call has been made per patient
Oversees the tasks of continued communication of treatment progress, discharge plans, and time of discharge to outside interested parties as well as facilitating the transfer of required documents to the outside agents
Inform patients and families on discharge planning options based on diagnoses, prognoses, resources, and preferences related to home care services
Document findings, discharge plans, and actions taken on medical record according to departmental guidelines; prepare reports and maintain records as required
Participate in multidisciplinary team meeting regarding the planning and implementation of patient care; facilitate communication and problem solving related to discharge planning
Work to ensure HBM’s policy and procedure regarding Family Engagement is upheld and will communicate any barriers to the Treatment Team
May be trained and assigned to perform the Patient Advocate duties as needed

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations