Case Manager

Vibrant Emotional Health • New York, NY

13d • $29 - $35 • Onsite

About The Position

Deliver high-impact, strengths-based, youth-focused services that empower youth and young adults to make informed decisions and build the skills needed for long-term independence. This role partners closely with participants to advance social-emotional growth, stabilize immediate needs, and improve measurable outcomes through consistent engagement, coaching, and coordinated care. Adolescent Skills Centers (ASC) exist for young people ages 16 through 22 who are navigating emotional and behavioral challenges and want a real path toward work, stability, and purpose. For many participants, the right mix of support, structure, and opportunity can be genuinely transformative. ASC provides a safe, collaborative environment across NYC’s boroughs where youth can explore their potential, build confidence, and move toward independence at their own pace. Using a trauma-informed, strengths-based approach, staff center each participant’s goals while helping them prepare for meaningful employment through supportive educational services, skill-building, and practical work experiences, including paid internship opportunities. We meet youth and families where they are in their journeys, and we stay focused on what matters most: progress that is tangible, empowering, and sustainable.

Requirements

• Requires a Bachelor’s degree in Social Work, Psychology or a related field of study
• Minimum of 1 year experience providing case management to youth and their families
• Excellent organizational, communication and computer skills
• Experience writing progress notes, managing case files, and providing counseling and conflict resolution
• Proficiency in using Microsoft Office Suite, Google Suite, and navigating a desktop computer
• Must be able to remain in a stationary position constantly, using standard office equipment including a computer, keyboard, and telephone
• Must be able to respond to telephones and other auditory stimulation
• Must be able to occasionally move about inside the office to access file cabinets, copy machines/printers, etc.
• Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine/printer
• Must be able to constantly communicate with program participants, service providers, and colleagues and exchange accurate information

Nice To Haves

• Masters of Social Work, Mental Health Counseling, Psychology or a related field a plus but not required.

Responsibilities

• Complete assessments, service plans, facilitate groups, provide crisis intervention, counseling and conflict resolution and accompanying youth to health and mental health appointments, conduct home visits as necessary.
• Assists youth with securing essential documents (i.e. social security cards, working papers, picture ID’s etc.) in addition to concrete services and providing referrals and linkages to health, mental health, substance use, preventive and other support services.
• Meets for regular supervision to discuss issues and concerns with caseload and provide suggestions and resolutions; reports and documents all incidents to immediate supervisor within 24 hours.
• Participates and attends meetings/seminars/trainings for professional development and skill building.
• Responsible for accurate caseload entries and other assigned record keeping
• Maintains professionalism as it relates to dress, time management and culture.
• Provides counseling for youth and young adults and their families to foster support
• This does not limit the assignment of duties relevant to the position as assigned by supervisor.

Benefits

• Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level