Case Manager

Union of Pan Asian Communities•San Diego, CA

14d•$25 - $29

About The Position

Under the supervision of the Assistant Vice President, the Lead Case Manager conducts outreach, case management, crisis intervention, and system navigation for participants accessing services at the Recovery Bridge Center.

Requirements

A bachelor’s degree from an accredited U.S. college or University, or certified foreign studies equivalency in psychology, counseling, social work or closely related degree.
Minimum of one year experience supervising peers or front-line staff providing homeless, criminal justice, mental health or substance abuse services.
Ability to establish and maintain supportive relationships with clients from diverse cultural backgrounds.
Minimum two years of working with participants experiencing homelessness, criminal justice interactions, substance use and mental health symptoms.
Familiarity with harm reduction, trauma informed care, housing-first and COACH principles.
Abide by UPAC Code of Conduct and professional code of conduct.
Must be able to drive (when needed) for business purposes to other program locations in San Diego County. If employee drives his/her personal automobile for UPAC business, employee must have valid California driver’s license and comprehensive automobile insurance coverage, as required by law.

Nice To Haves

Certified or Registered Substance Use Counselor
Bilingual, bicultural experience preferred in one of the County of San Diego threshold languages (Spanish, Arabic, Chinese (Mandarin), Korean, Persian, Somali, Filipino (Tagalog), Vietnamese.

Responsibilities

Provide comprehensive assessment of participant needs for case management.
Create individualized treatment plans, and update regularly, based on needs identified on assessments.
Assist clients in accessing needed services to address safety, health, social and material, such as food, clothing, shelter/housing, financial assessments, legal aid, medical and mental healthcare, job training and employment services.
Provide short-term case management services to participants at the RBC.
Engage and outreach with community partners for purpose of accepting referrals and providing support and linkage to services for needs of clients.
Serve as a member of an interdisciplinary team.
Participate in and attend staff meetings, trainings and other meetings as assigned.
Utilize evidence-based practices included, but are not limited to Motivational Interviewing, Housing First, Harm Reduction and Trauma Informed Care.
Working in partnership with McAlister and other service provides within the RBC.
Provide culturally competent services. Work well with PEH, clients involved with the criminal justice system, immigrants, refugees, and other culturally diverse participants.
Complete special projects in a timely manner, and able to maintain strict confidentiality, with regard to, sensitive or proprietary information or materials.
Provide all documentation compliant to agency, state and county requirements within a timely manner.
Complete assigned work timely and effectively for the program to meet contracted annual performance goal and objectives.
Other duties as assigned.
All the duties and responsibilities shall be delivered in compliance with County of San Diego BHS, County’s Statement of Work for contract and other relevant regulations.

Benefits

Employer paid health, vision, dental, life, AD&D, long-term disability, and Employee Assistance Program (EAP)
Low-cost Aetna HMO plan ($20 monthly employee premium)
Pet Insurance, voluntary life, critical illness, and accident insurance
Up to160 hours of PTO accrued per year during the first 5 years of employment
40 hours of sick leave available per fiscal year
12 paid holidays (including two days for New Year’s and Christmas)
1 floating holiday per fiscal year
Bereavement Leave: 5 days off (3 paid)
Hybrid work schedule (available for select programs/positions)
403 (b) retirement plan
Free access to a financial advisor
Bilingual pay differential (available for select programs)
Eligibility for student loan reimbursement (varies by program/position)
Clinical supervision for registered associates, counselors, and peer support staff
Partnerships with numerous universities/schools for internship placements