Case Manager

Exceptional Childrens FoundationSan Pedro, CA
$20 - $24

About The Position

Under supervision, provide case management services (in a licensed or unlicensed program) which includes case record keeping, advocacy, and service coordination for consumers (adults with varying degrees of learning, behavioral, emotional, and developmental disabilities) in the program.

Requirements

  • BA in Human Service Field
  • Two years working with individuals who have special needs in a direct client service capacity or one year as a Case Manager in a social service environment.
  • Excellent verbal and written communication skills and basic math skills.
  • Ability to work on multiple projects simultaneously.
  • Computer literate (MS Word and Excel).
  • Detail oriented with a high degree of accuracy.
  • Proof of valid California driver’s license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required.
  • Provide evidence of a negative TB test initially and every three years thereafter.
  • Pass a pre-employment physical (licensed programs only).
  • Obtain and maintain NCI, First Aid, CPR and Medication Administration certification.

Nice To Haves

  • Bilingual, preferably in Spanish
  • Occasional weekends working studio sales or vendor fairs; up to 3 events a year for Case Managers to engage in.

Responsibilities

  • Develop, prepare, and maintain complete case records, notes, and other paperwork for all referrals and consumers according to Licensing, Regional Center, DDS, and ECF standards.
  • In consultation with program staff, develop a plan of individual service for each consumer that is designed to promote greater independence.
  • Establish consumer goals and objectives initially, quarterly, semi annually and annually.
  • Monitor consumer progress and work closely with staff on the implementation of goals and evaluation of each assigned consumer’s progress.
  • Participate in the intake and assessment process of new consumers.
  • Assist in the development and implementation of behavior management programs and provide crisis intervention to consumers as needed.
  • Monitor consumer attendance.
  • Participate in team meetings, safety committee meetings, and in-service training.
  • Assist in providing in-service training to other direct service staff.
  • Establish and maintain good working relationships with consumers, parents and/or care providers, and referral/service provider agencies.
  • Conduct annual IHC/IPP meetings with consumers, parents and/or care providers and regional center representatives and other meetings as necessary.
  • Adhere to ECF’s Injury & Illness Prevention and Safety Program.
  • Report work related injuries/illnesses that involve participants/consumers.
  • Implement ECF guidelines as they relate to medical emergencies, suspected abuse or neglect and unusual incidents.
  • Assist facility staff during emergency medical situations including implementing First Aid, CPR, NCI, and transporting of consumers to home or medical facility if necessary.
  • Keep abreast of community resources and advocate on assigned consumer’s behalf for emergency (i.e., medical, psychiatric, substance abuse, etc.) and support services (i.e., speech therapy, social/recreational services, independent living skills training, etc.).
  • Be familiar with all available ECF programs and services.
  • Provide in-service training to consumers regarding safety, self-advocacy, etc.
  • On an as-needed basis, serve as instructor for consumers in day programming, paid work, and volunteer placements in facility and community-based training.
  • Comply with ECF’s Injury and Illness Prevention Program.
  • Ensure safe use and operation of tools and/or equipment.
  • Comply with ECF policies and procedures, including mandated reporting requirements.
  • Regular, reliable attendance.
  • Perform other duties as assigned.
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