Case Manager

Caminar•San Jose, CA

About The Position

Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Founded in 1964, Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care. Caminar values diversity . People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit www.caminar.org. Position Summary: This is a part time position with a varied work schedule. Under supervision of the Director of Nursing, the Mental Health Counselor 1 provides support and assistance to clients through individual support and services delivered in a Mental Health Rehabilitation Center (MHRC).

Requirements

Must be passionate about Caminar's mission.
High School Diploma or GED is preferred. If there is no high school diploma or GED, a minimum of one year experience or training related to mental health programs or shall participate in training provided by the facility. Such training/experience shall be in the direct provision of services to a program’s identified clients or residents.
Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required.
Ability to maintain a high level of confidentiality, a professional demeanor and to always represent the organization in a positive manner.
Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Customer Service—manages difficult customer situations, responds promptly to customer needs, and solicits customer feedback to improve service.
Oral and written communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Adaptability—adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays or unexpected events.
Dependability—is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Safety and security—actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Must be a dynamic self-starter with demonstrated ability to work independently on special projects.
Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
This position may require limited, occasional, or frequent driving. If required, a valid California driver license, a reliable personal vehicle, and current personal auto insurance is required by law. In addition, an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements.
Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
If applicable, a personal cell phone with reliable service and a data plan to use for business purposes.
May be required to obtain and maintain First Aid and CPR certification.

Responsibilities

Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
Establish and maintain clear and effective communications with clients, ensure that their needs are met, assist them in the development and implementation of their treatment plans, and prepare them for the next level of care or other discharge options.
Document clients' progress in program charts.
Assist program management in ensuring compliance with all agency policies and procedures, contractual agreements, licensing and certification requirements, and local, state, and federal laws and regulations.
Provide accurate, timely, and complete transfer of program and client information to other staff as they begin their shift.
Provide crisis intervention as necessary.
Remain alert and perform job functions as assigned and as necessary during awake overnight shifts.
Orient new clients to the program, or, when possible, enable other clients to orient new clients.
In conjunction with all other program staff members, actively participate in the effort to ensure that the facility environment is homelike, clean, safe, attractive, and comfortable at all times.
Notify program management of all needs for repair or maintenance of the facility or program vehicles, involving clients when appropriate.
Assist program management to create and maintain a safe and professional working environment free of hostility, harassment, and discrimination.
Facilitate and lead structured program activities, as assigned.
Participate in staff meetings and attend other meetings, as assigned.
Attend and participate in regularly scheduled supervision sessions.
Attend training events as assigned, completing a minimum of twenty (20) hours of in-service training annually.
Assist clients with room maintenance, laundry, meal planning and preparation, shopping, and cooking.
Participate in promoting a safe, healthy, and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
Complete and submit accurate time sheets and absence reports to program management in a timely manner.
Promote within the agency and with the public the philosophy and practice of social rehabilitation.
Drive agency vehicle to transport clients and on various errands, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times;
Actively nurture and advance the cooperative, harmonious, and teamwork-oriented environment Caminar strives to promote within the workplace;
Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
Perform other related duties, responsibilities and special projects as assigned.