Case Manager

Arrowleaf • Vienna, IL

5h

About The Position

The Case Manager will provide direct support to program participants, ensuring engagement with preventative services and removing barriers to accessing care.

Requirements

• Bachelor’s Degree in Human Services or related field.
• Qualifies as a Mental Health Professional (MHP); or qualifies as a Licensed Practical Nurse (LPN).
• Minimum of three years of experience in case management or client support services preferred.
• Strong organizational and communication skills, with experience in community outreach preferred.
• Knowledge of local health and human services resources.
• Excellent active listening skills.
• Skilled in the delivery of case management/care coordination services.
• Basic crisis intervention and conflict resolution techniques.
• Excellent written, oral, visual, and non-verbal communication skills.
• Ability to work independently and collaboratively with team members.
• Excellent organizational skills.
• Excellent time management skills and the ability to meet deadlines as assigned.
• Must be 21 years of age; maintains a valid driver’s license and vehicle liability insurance; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; travel to off-site/community based locations for direct service delivery; schedules evening / or weekend hours as required; participates in after hours and day call crisis rotation.

Responsibilities

• Conduct initial participant intake and connect them with appropriate preventative services.
• Manage a caseload of clients, providing ongoing support and case documentation.
• Facilitate community education and outreach campaigns on program focus areas.
• Collaborate with the Registered Dietician to ensure participants have access to nutritional support.
• Monitor participant progress and address barriers to care, such as transportation or financial challenges.
• Track referrals to healthcare providers and measure outcomes for program reporting.
• Develop and maintain relationships with community partners to enhance participant support.
• Assist participants in navigating healthcare systems and accessing additional resources.
• Coordinate follow-ups with participants to ensure continuity of care and engagement in services.
• Provide feedback to the SIRHSO Assistant Director on program challenges and opportunities for improvement.
• Provide critical support services to program participants, ensuring active engagement with grant activities and working to address barriers to successful outcomes.
• Assist with community education and communication campaigns related to specific special focus areas, including heart disease, cancer, chronic respiratory disease, and unintentional injuries.

Benefits

• Professional & upward mobility opportunities
• A family-oriented atmosphere
• Health wellbeing stipend ($200 per fiscal year, after 6 month probation period)
• Health, vision and dental insurance option available.
• Dental, vision and health available after 1st day of the month after 60 calendar days of employment
• Up to $50,000 life insurance policy
• Travel reimbursement
• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
• Additional opportunities for compensation are available above starting salary!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level