Case Manager (The Monument)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

2d•$43,000 - $50,000•Onsite

About The Position

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard’s newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side. We are looking for a dynamic Case Manager to join the team to promote quality and integrity of all social service activities. This person will be an advocate for families to assist in minimizing barriers to services.

Requirements

Bachelor’s degree in social work or other human services field, strongly preferred
Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
Excellent verbal and written communication skills
Strong organizational skills
Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
Excellent judgement
Proficient in Microsoft Office
Ability to learn data base systems, such as CARES
Frequent walking and standing
Occasional lifting, up to 30 lbs.

Nice To Haves

Bilingual preferred
Experience working on-site in a congregate housing setting preferred.

Responsibilities

Provide case management services to a caseload of approximately 20 families.
Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families.
Monitor compliance with goals through regular weekly contacts.
Perform culturally sensitive intake, assessment, service planning, and advocacy.
Work closely with shelter staff to enforce rules and regulations for residents.
Coordinate interpretation and translation services.
Refer and follow up on community-based medical, dental, mental healthcare, ESOL classes, and job training.
Assist and run residential groups/activities as needed.
Maintain client case records and enter documentation in a timely manner.
Attend staff meetings, case conferences, trainings and supervision meetings
Other duties as required.