Case Manager

U.S. Legal Support • Chicago, IL

21d • Remote

About The Position

Are you a strategic thinker with a passion for litigation support? Do you thrive in a fast-paced environment, ensuring seamless case management and delivering superior client service? If so, U.S. Legal Support is looking for a Case Manager to join our team!

As a Case Manager, you’ll play a vital role in overseeing complex litigation cases, coordinating resources, and ensuring timely deliverables. You’ll work closely with internal teams, trial technicians, videographers, graphic designers and external vendors to provide exceptional support for our clients.

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🕒 Schedule: Full-time, Monday – Friday, with flexibility for urgent client needs.

Provide coordination for litigation support projects, managing case logistics from intake through trial. This role involves working closely with attorneys, paralegals, and internal teams to ensure seamless delivery of services such as trial presentation support, exhibit management, graphics, video depositions, and technology solutions. The Case Manager will oversee deliverable timelines, budgets, and troubleshoot challenges, while maintaining clear communication with clients and account managers to ensure expectations are exceeded. Strong organizational skills, attention to detail, and the ability to manage multiple cases under tight deadlines are essential, as is familiarity with litigation processes and trial preparation.

Requirements

• Excellent interpersonal, verbal/written communication, and organizational skills.
• Strong attention to detail with the ability to multitask and shift priorities.
• Proactive problem-solving skills and the ability to drive process improvements.
• Ability to work under pressure and meet tight deadlines.
• Team player with a collaborative mindset and a strong sense of accountability.
• Ability to quickly learn and utilize company technology platforms.

Nice To Haves

• Experience in litigation support, case management, or a related field is a plus.

Responsibilities

• Provide coordination for litigation support projects, managing case logistics from intake through trial.
• Work closely with attorneys, paralegals, and internal teams to ensure seamless delivery of services such as trial presentation support, exhibit management, graphics, video depositions, and technology solutions.
• Oversee deliverable timelines, budgets, and troubleshoot challenges
• Maintain clear communication with clients and account managers to ensure expectations are exceeded.

Benefits

• We offer comprehensive benefits including medical, dental, and vision coverage, flexible spending accounts, commuter benefits, life insurance, short- and long-term disability, paid parental leave, employee assistance programs, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees