Case Manager

City of New York • New York City, NY

7h

About The Position

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH EDUCATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Office of School Health (OSH) is a joint program of the Department of Education and the Department of Health and Mental Hygiene responsible for promoting the health of 1.3 million school aged children enrolled in approximately 1,800 public and non-public schools in New York City. This is achieved through a combination of public health initiatives, case management, education, and direct clinical services. Asthma Case Management Program (ACMP) is a comprehensive school-based initiative embedded in the OSH Medical Unit that provides individualized care coordination, education, and follow-up for students with uncontrolled asthma. The program partners with families, school staff, and community healthcare providers to reduce asthma-related emergencies, improve daily symptom control, and support student attendance and academic success. Position Summary: Under the supervision of the Asthma Program Consultant Social Worker, the Asthma case managers will be expected to provide health education, support and referrals for families of students with asthma. Communicate to OSH and community providers on asthma management and social services needs of students and families.

Requirements

• A baccalaureate degree from an accredited college or university and two years of full-time satisfactory experience in: (a) developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, and evaluating health education programs; (b) presenting public health education programs; and/or (c) counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or 2. A master’s degree from an accredited college or university in one of the following areas: public health education, education, public/community health administration, public administration or business administration and one year of full-time satisfactory experience as described in "1" above.
• For Assignment Level II In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level II, candidates must have two additional years of full-time satisfactory experience, for a total of four years of experience for candidates with a baccalaureate degree, and two years for candidates with a master's degree.
• For Assignment Level III In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level III, candidates must have three additional years of full-time satisfactory experience as described above, for a total of five years of experience for candidates with a baccalaureate degree, and three years for candidates with a master's degree; at least one year of which, in either case, must have been in a supervisory or administrative capacity.

Responsibilities

• Provide direct education to students and families on asthma control measures.
• Participate in case management meetings with OSH physicians and nurses to consult on student and families enrolled in the program to ensure all needs are being addresses and services coordinated.
• Provide appropriate referrals for families for social support, pest control and resources.
• Lead educational sessions for families and school staff as needed.
• Work closely with school and community-based organization staff on family engagement and school-wide education on asthma.
• Conduct outreach and community engagement activities.
• Communicate to gather and share information with external providers and partners to better coordinate care for students.
• Record all activities in the electronic student health record (ASHR).
• Staff must work in the Bronx.

Benefits

• City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level