Case Manager - C.O.Y.A.

Amity FoundationLos Angeles, CA
19d$22 - $25Onsite

About The Position

The California Opportunity Youth Apprenticeship Case Manager. Serves youth ages 18–24 with justice involvement, foster youth experience, or other barriers. Prepares students for careers in the substance use disorder field and connects them to apprenticeship opportunities. Responsibilities include conducting intake assessments, developing individualized case plans, monitoring participant progress, coordinating closely with community-based organizations, mentors, and partner agencies, and ensuring successful transition into employment or further education. The role requires frequent data entry and careful tracking of participant outcomes through the Apricot data system. This position emphasizes cross-sector collaboration, community engagement, and ongoing adjustments to programming based on outcome data.

Requirements

  • Bachelor’s degree in social sciences, youth development, rehabilitation counseling, workforce development, or a related field; OR
  • High school diploma or equivalent with a minimum of two years’ experience working with justice-involved youth, individuals with disabilities, or related populations.
  • Valid California driver's license and eligibility for Amity vehicle insurance.
  • Understanding of causes, symptoms, and effects of long-term incarceration; appreciation for the behavioral, psychological, physical, and social effects of incarceration.
  • Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior.
  • Operational knowledge of MS Word, Excel, and Access
  • Ability to prioritize competing tasks with multiple deadlines.
  • Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
  • Demonstrate ethical behavior to maintain professional standards and safeguard the participant.
  • Participate in community-building activities as appropriate to the position.
  • Protect program participants' health, safety, welfare, and confidentiality of records and participant information.

Nice To Haves

  • Experience providing case management services within juvenile justice or rehabilitation settings.
  • Certification in motivational interviewing or trauma-informed care practices.

Responsibilities

  • Conduct comprehensive intake assessments for assigned students, identifying strengths, needs, and barriers.
  • Develop, review, and regularly update Individual Development Plans (IDPs) tailored to each student’s goals emphasizing education in substance use disorder, employment, and supportive services.
  • Provide personalized mentoring, including weekly one-on-one and group sessions focused on soft skills, motivational interviewing, problem-solving, crisis management, and trauma-informed care.
  • Coordinate closely with Cuesta College and East Los Angeles College and other community-based organizations
  • Support students in acquiring employment skills, preparing resumes, practicing interview techniques, and securing job placements.
  • Facilitate student’s enrollment in educational programs and assist with financial aid applications when applicable.
  • Document all progress, services provided, and employment outcomes thoroughly in the student’s files and the Apricot data management system.
  • Regularly meet with students to align mentoring activities with students.
  • Monitor student progress and regularly coordinate with Community-Based Organizations.
  • Make appropriate referrals to external agencies for additional support services as necessary.
  • Maintain comprehensive case records and accurate statistical data for students ensuring documentation meets all compliance requirements.
  • Regularly review student’s outcome data with the Associate Director of Employment Services to make timely adjustments that enhance program effectiveness.
  • Actively engage and communicate with students' families or caregivers to support a holistic approach to participant development and employment sustainability.
  • Participate actively in community-building events, collaborative stakeholder meetings, workshops, and relevant training.
  • Maintain effective communication and collaborative relationships with stakeholders, and community partners.
  • Serve as a community advocate as requested by program leadership
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