Case Manager, Service Coordination Team

Hampton-Newport News Community Services Board•Hampton, VA

8d•Onsite

About The Position

Join our dedicated team at Hampton-Newport News Community Services Board as a Full-Time Case Manager in the Service Coordination Team. This exciting onsite position in Hampton, VA, offers you the chance to make a genuine impact in our community while collaborating with a diverse group of professionals, including therapists, counselors, and social workers. Your role as a case manager will be pivotal in advocating for clients and delivering tailored support that enhances their lives. With this position, you will enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and the Virginia Retirement System. As a Case Manager on our Service Coordination Team at Hampton-Newport News Community Services Board, you will provide intensive support services to individuals recently discharged from the hospital or those at risk of hospitalization. Your expertise will be vital in linking clients to HNNCSB and community resources, navigating both physical and mental health needs, and teaching essential coping skills. You will ensure continuity of services for mental health, developmental disabilities, and substance use disorder populations, assisting clients with their basic physical, financial, social, and personal needs. Your role encompasses outreach, psychological assessments, treatment planning, and advocacy, along with crisis intervention and medication supervision. You'll meet with clients, families, and care providers to assess needs, prepare mental health status summaries, and respond to inquiries about available services. By actively participating in discharge planning and monitoring client progress, you'll play a crucial role in helping clients achieve their goals and improve their overall well-being.

Requirements

Bachelor's degree in Human Services, such as Social Work, Psychology, Sociology, or Counseling
One (1) year of experience in case management services
Valid Virginia Driver's License
Strong communication and interpersonal skills
Proficiency with case management software and tools
Demonstrate empathy, integrity, and the ability to advocate for clients' needs within the healthcare system
Excellent organizational skills
A solid understanding of mental health, developmental disabilities, and substance use disorders

Responsibilities

linking clients to HNNCSB and community resources
navigating both physical and mental health needs
teaching essential coping skills
ensuring continuity of services for mental health, developmental disabilities, and substance use disorder populations
assisting clients with their basic physical, financial, social, and personal needs
outreach
psychological assessments
treatment planning
advocacy
crisis intervention
medication supervision
meet with clients, families, and care providers to assess needs
prepare mental health status summaries
respond to inquiries about available services
actively participating in discharge planning
monitoring client progress