Case Manager

Monarch Communities • City of Yonkers, NY

97d • $85,000 - $95,000

About The Position

The Case Manager assists in providing a safe environment for the residents of the Community, ensuring that residents maintain the highest quality of care and life and per DOH regulations. The Case Manager is an exempt, salaried position; and will report to the Executive Director.

Requirements

• A bachelor’s or master’s from an accredited college or university with major work in human resources or service delivery, and one year of full-time experience in the provision of services to a dependent adult population, OR
• An associate degree from an accredited college or university with major work in human resources or service delivery, and three years of full-time experience in the provision of services to a dependent adult population
• Prior leadership experience within the health care industry preferred
• Demonstrated success in managing operating expenses
• Previous sales or business development experience preferred
• Excellent written and verbal communication skills and the ability to lead a team
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Responsibilities

• Ensure apartments are clean and prepared for all new residents prior to their arrival
• Meet with family/resident on day of move-in to welcome and introduce them to team members, orient family and resident to routines, assist residents in adjustment to the Community
• Develop and maintain relations and communications with government agencies on an on-going basis
• Complete, submit, and maintain records of incident reports to DOH, as needed
• Maintain accurate documentation of case management needs and case management notes, including initial, annual, and on-going pertinent information notes, including initial, 30-day, and Q6 months, and on-going pertinent information notes/change of condition, and discharge
• Work with residents and team members to respond to and resolve resident issues or conflicts
• Communicate all pertinent information on new and existing residents to appropriate team members to ensure highest quality of care
• Assist residents in need of alternate placement by executing a safe discharge plan
• Serve as a liaison for residents at the hospital, short-term rehab, etc. in assisting with paperwork and coordination of a safe return to the community
• Work closely with Business Operations Director to assist in answering or resolving and issues pertaining to insurance and finance
• Conduct tours of the community to potential residents and their families
• Occasional weekend coverage as Manager on Duty
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Benefits

• Paid time off (PTO)
• Employee Discounts
• Medical Coverage
• Health Advocacy
• Dental Coverage
• Vision Coverage
• Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Free Parking
• Supportive Leadership
• Referral Bonuses
• And More!

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees