Case Manager

Volunteers of America - Greater New York • Bronx, NY

73d

About The Position

The Case Manager works with clients experiencing domestic violence to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Liberty House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence.

Requirements

• Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience.
• Demonstrated ability in verbal and written communication, including basic computer skills.

Nice To Haves

• Related experience with domestic violence preferred.

Responsibilities

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Associate degree
• Number of Employees: 101-250 employees