Case Manager - WIOA

Amity Foundation • Los Angeles, CA

8d • $22 - $25 • Remote

About The Position

The WIOA Case Manager provides comprehensive case management and employment services to individuals enrolled in Workforce Innovation and Opportunity Act (WIOA) programs. This role supports participants in achieving education, training, and employment goals through individual assessments, career planning, and ongoing guidance. The Case Manager works closely with participants, employers, training providers, and community partners to ensure successful outcomes and compliance with WIOA regulations

Requirements

• Bachelor’s degree in social sciences or a related field; OR High school diploma or equivalent and a minimum of two years’ experience working with criminal justice or related population.
• Consistent attendance and punctuality are critical to ensuring high-quality services for participants. Employees are expected to be dependable, arrive on time for scheduled work hours, meetings, and appointments, and communicate promptly with their supervisor regarding any schedule changes or absences
• Valid California Driver’s License
• Understanding of causes, symptoms, and effects of long-term incarceration; appreciation for the behavioral, psychological, physical, and social effects of incarceration.
• Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior.
• Demonstrate the ability to apply this knowledge to re-entry practices.
• Operational knowledge of MS Word, Excel, and Access
• Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
• Demonstrate ethical behavior to maintain professional standards and safeguard the participant.
• Participate in community-building activities as appropriate to the position.
• Protect program participants' health, safety, welfare, and confidentiality of records and participant information.

Responsibilities

• Conduct participant intake, eligibility determination, and enrollment in WIOA programs
• Complete comprehensive assessments to identify skills, interests, and barriers to employment
• Develop and maintain Individual Employment Plans (IEPs) in collaboration with participants
• Provide ongoing case management, career coaching, and supportive guidance
• Coordinate education, training, work experience, and employment services
• Refer participants to supportive services and community resources as needed
• Monitor participant progress and track performance outcomes and milestones
• Maintain accurate, timely case notes and documentation in the case management system
• Ensure compliance with WIOA regulations, local policies, and grant requirements
• Provide follow-up services to support job retention and long-term employment success
• Performs other duties as assigned that support program goals and organizational needs.

Benefits

• 100% Employer Sponsored Medical, Dental, and Vision.
• Paid vacation, sick time, & holidays.
• 401K, HSA, & Life insurance programs
• An organization committed to community action
• Community-oriented workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level