Case Manager/Vocational Specialist (ACT Team)

Goddard Riverside Community Center • New York, NY

254d • $45,000 - $55,000

About The Position

The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Assertive Community Treatment (ACT) Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves the Upper West Side, Harlem, Washington Heights and Inwood. The Case Manager is responsible for providing counseling, case management services, vocational rehabilitation and daily support to the ACT clients. The case manager is part of a multidisciplinary team that provides comprehensive psycho-social services designed to improve or maintain client's ability to function in the community.

Requirements

• Bachelor's Degree required.
• Experience working with the seriously and persistently mentally ill population preferred.
• One year of training and/or experience in vocational assessment, job exploration, and skills development in choosing, securing, and maintaining employment preferred.
• Knowledge of models of supported employment/Individual Placement and Support (IPS) preferred.
• Ability to speak Spanish, French, Creole, American Sign Language or other languages is a plus.
• Proficient in Microsoft Office Suite, especially Word and Outlook.
• Able to use or learn to use AWARDS database and other electronic databases.

Responsibilities

• Provide case management services including carrying a caseload of ACT clients and performing client assessments.
• Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities.
• Refer clients to community health services and accompany clients to appointments as needed.
• Communicate regularly with clients' families about their needs and progress.
• Serve as liaison to other service providers and maintain up-to-date client case records according to program guidelines.
• Visit clients in residential facilities, on the street and in other locations.
• Rotate on-call service after outside work hours.
• Serve as Vocational Specialist by counseling clients in developing vocational goals and developing vocational and employment resources.
• Assist in preparing clients for the transition to vocational/employment opportunities and provide employment retention services for employed clients.
• Participate as an ACT team member by attending staff meetings, case conferences, and training programs.
• Work collaboratively with ACT team staff in a team case management model.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree