CASE MANAGER UNIT SUPERVISOR

Arizona Department of AdministrationAvondale, AZ

About The Position

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov [https://des.az.gov/], or click on the link here [https://www.youtube.com/watch?v=Nik5MiXqOV8] to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

  • Knowledge of Federal and State Statues, agency policies and procedures relating to the care and treatment of persons with developmental disabilities; agency personnel rules and practices
  • Knowledge of Principles and practices of case management, methodology, procedures, and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities
  • Knowledge of Crisis management
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
  • Skill in Oral and written communication
  • Skill in Leadership and team building
  • Skill in Workload management
  • Skill in Problem identification and resolution
  • Ability to Assess needs and determine suitability of Individual Family Support Plans/Individual • Service Plans, teaching, and coaching/training; analyze issues and develop positive solutions
  • Ability to Utilize a computer including the use of Microsoft Office and various internet/intranet-based programs
  • Ability to Supervise a unit of professional staff
  • Ability to Maintain confidentiality
  • Case Manager Supervisor must be an Arizona Licensed Registered Nurse in good standing OR possess a Bachelor's or Master's degree in Social Work with a minimum of three (3) years case management experience OR possess a Bachelor's degree in Psychology, Special Education, or Counseling, with a minimum of three (3) years of case management experience and three (3) years of management experience
  • Employees shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults
  • Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
  • This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Responsibilities

  • Supervising and directing work activities of subordinate staff; providing necessary training; providing technical advice and assistance to staff regarding development, implementation, or monitoring of member Individual Support Plans (ISP); completing performance evaluations
  • Reviewing cases assigned to work unit; assessing needs and assigning cases to staff members; reviewing Individual Support Plan developed by Case Manager to ensure member needs are met; ensuring assignment area is completed within established timelines in compliance with quality standards
  • Meeting with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans
  • Reviewing, verifying, and authorizing expenditures to ensure compliance with budgetary constraints; preparing reports relating to cases assigned to the work unit; completing special projects as assigned, e.g., conducting unit, district, or statewide training as needed

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
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