Case Manager - THP

BILL WILSON CENTER•San Jose, CA

4d•$25 - $30

About The Position

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! Under the supervision and direction of the Program Manager of THP, the Case Manager performs the following duties and responsibilities.

Requirements

(B.A.) in Social Work, Sociology, Psychology or related field plus 2+ years of relevant case management experience and/or training; or equivalent combination of education and experience.
Driving is a requirement of the job (valid California driver’s license with access to a personal vehicle that can be used for company business and current personal automobile insurance).
Current CPR and First Aid Certification required (or complete within 30 days of hire).
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.
TB test required.
Ability to work with basic mathematical concepts as required for reporting.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.
To perform this job successfully, an individual must be able to perform all essential duties and responsibilities satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Preferred experience working with homeless clients and or in a shelter setting.
Knowledge of Google Suite desired.
Internet research skills are a plus.

Responsibilities

CLIENT ASSESSMENT AND PLANNING
Conduct intake assessments to understand each client’s unique needs and situation.
Collaborate with families to develop individualized case plans that address their goals for housing stability, employment, and self-sufficiency.
Maintain accurate case management records and reports.
RESOURCE CONNECTION AND ADVOCACY
Link clients with essential resources like job training, education, healthcare, legal aid, and permanent housing assistance.
Advocate for clients in their interactions with government agencies and service providers.
SUPPORT AND EMPOWERMENT
Provide ongoing support and guidance to families as they work towards their goals.
Help clients develop coping mechanisms, budgeting skills, and life skills necessary for independent living.
MONITORING AND EVALUATION
Monitor clients’ progress towards achieving their case plan goals.
Document casework activities and outcomes.
Analyze data to identify areas for improvement in services.
Maintain statistical data and complete reports in a timely and accurate manner. Enter ALL client data into AWARDS AND HMIS systems. Must maintain AWARDS and HMIS updated with all client information and data.
COLLABORATION AND COMMUNICATION
Collaborate with other staff, outside agencies, and community partners to ensure comprehensive services for clients.
Communicate effectively with clients, respecting their privacy and confidentiality.
ADDITIONAL RESPONSIBILITIES
Participate in professional development opportunities.
Attend agency and other program meetings and trainings as appropriate.
Participate in agency Program Quality Improvement activities and initiatives
Participate in agency Safety initiatives and proactively report safety issues to management immediately.
Regular attendance is a requirement of the position.
Other duties may be assigned.