Case Manager, Targeted

Park Place Behavioral Healthcare • Kissimmee, FL

1d

About The Position

The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job. Assessment of high risk consumers in terms of current and potential strengths, weaknesses and needs. Develop holistic service plans with consumers addressing the broad needs characteristic of the service population. Link and refer consumers to all internal and external services needed. Ensure the proper documentation of progress notes related to requirements of Medicaid, licensing and accrediting agencies. Coordinate cases to facilitate implementation of the service plan. Manage case records to assure that proper documentation is contained and meets applicable standards. Initiate revisions and updates to reflect additions or changes in Medicaid, licensing and accrediting agencies. Monitor consumer’s progress with respect to the provisions of the service/treatment plan. Evaluate impact of services on consumer’s quality of life. Advocate on the behalf of persons served to ensure that their needs are met. Provide supportive crisis intervention to consumer’s when needed. Performs other duties as required by Supervisor CORE COMPETENCIES: Maturity and sensitivity to the special needs of PPBH clients while possessing the knowledge of behavioral health and medical conditions. Possess the ability to document the services provided to customers in accordance with established governing standards in a timely, legible, accurate and complete manner. Ability to communicate client needs and information. Ability to utilize and navigate an electronic health record and Microsoft office software. Must possess the ability to maintain client confidentiality.

Requirements

• Bachelor’s, degree in a mental health or related field.
• CBHCM certification or already in the process.
• Individual must have ability to communicate effectively, both verbally and in writing with clients, in staffing meetings, and with supervisors.
• Ability to work a flexible schedule when necessary.
• Able to work independently.
• Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
• Maturity and sensitivity to the special needs of PPBH clients while possessing the knowledge of behavioral health and medical conditions.
• Possess the ability to document the services provided to customers in accordance with established governing standards in a timely, legible, accurate and complete manner.
• Ability to communicate client needs and information.
• Ability to utilize and navigate an electronic health record and Microsoft office software.
• Must possess the ability to maintain client confidentiality.

Nice To Haves

• Knowledge of the local community resources desirable.

Responsibilities

• Assessment of high risk consumers in terms of current and potential strengths, weaknesses and needs.
• Develop holistic service plans with consumers addressing the broad needs characteristic of the service population.
• Link and refer consumers to all internal and external services needed.
• Ensure the proper documentation of progress notes related to requirements of Medicaid, licensing and accrediting agencies.
• Coordinate cases to facilitate implementation of the service plan.
• Manage case records to assure that proper documentation is contained and meets applicable standards.
• Initiate revisions and updates to reflect additions or changes in Medicaid, licensing and accrediting agencies.
• Monitor consumer’s progress with respect to the provisions of the service/treatment plan.
• Evaluate impact of services on consumer’s quality of life.
• Advocate on the behalf of persons served to ensure that their needs are met.
• Provide supportive crisis intervention to consumer’s when needed.
• Performs other duties as required by Supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level