Case Manager Supervisor - Dakota County

Mt Olivet Rolling Acres•Bloomington, MN

2d•Onsite

About The Position

Responsible for leading and developing a team of case managers to ensure high‑quality, person‑centered services for individuals served. This role provides direct supervision, coaching, and performance management, while maintaining a partial caseload and meeting contracted billing and service requirements. The supervisor ensures regulatory compliance, operational efficiency, and alignment with organizational values. Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. Due to continued growth in our Case Management department, we are seeking a Case Manager Supervisor for clients in our office location in Bloomington. An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children. Schedule: 40 hours, M-F daytime/business hours.

Requirements

Bachelor’s degree from an accredited institution in Social Work (Licensed), Psychology, Special Education, Nursing, Sociology, Human Services, or a closely related field.
Minimum of three years of experience supporting individuals with developmental disabilities, mental health needs, aging-related conditions, or related populations.
Ability to meet physical demands as outlined in the company’s physical job requirements.
Successful completion of a Department of Human Services (DHS) background check and maintenance of “qualified” status.
Must not be excluded from working in government health programs by the Office of Inspector General
If using a personal vehicle for company business, must hold a valid driver’s license and maintain insurance as required by state law.

Nice To Haves

Meets requirements to serve as a QDDP/QIDP
At least one year of case management experience at Mount Olivet Rolling Acres.
Demonstrated leadership or supervisory experience.
Experience working with Medicaid waivers (e.g., DD, CADI, BI) or aging/long‑term support services.

Responsibilities

Conduct all functions of Case Manager Job Description
Provide daily supervision, coaching, and support to assigned case managers.
Conduct regular performance evaluations and implement development plans as needed.
Lead team meetings, facilitate effective communication, and support a positive, collaborative culture.
Ensure all services delivered by the team meet regulatory standards and organizational quality expectations.
Monitor and ensure compliance with person‑centered planning practices and documentation requirements.
Review case files, reports, and documentation for accuracy and compliance.
Maintain and achieve billing and productivity goals for both personal caseload and assigned team
Oversee workload distribution, case assignments, and workflow processes to support efficiency and service quality.
Coordinate services with internal departments, external providers, and community partners to ensure continuity of care.
Participate in, or lead committees, workgroups, and organizational initiatives as assigned.
Model professional conduct and positive working relationships with colleagues, supervisors, external partners, and individuals served.
Perform additional duties as assigned to support departmental and organizational goals.

Benefits

MORA can provide supervision for Social Worker Licensing
Generous tuition reimbursement and scholarship opportunities!
Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
Medical insurance with company sponsored health reimbursement account and health savings account
Dental insurance
Life insurance; employee, spouse and children’s coverage options
Long-term disability
Flexible spending; medical and dependent care
403b retirement plans that match after 1 years of employment
Paid time off up to 200 hours; 7.69 hours accrual per pay period
Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
Awards for outstanding employee performance and promotion opportunities