Case Manager Specialist
About The Position
VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Specialist I provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Valid California Drivers license and reliable vehicle in order to make home visits.
- Associates Degree in Social Work or related field or a combination of education and relevant experience (two years total).
- Completion of VOALA Case Management training within 6 months of hire.
- Minimum 1-year general experience in case management or similar social services role
Nice To Haves
- Counseling Certification
- 2 years of experience working with target population
- HMIS navigation
Responsibilities
- Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
- Provide service linkages and support systems to ensure identified needs are met.
- Care Coordination, Case Management of assigned case load, System and Housing Navigation
- Coordinates individualized planning with clients to meet short- and long-term needs.
- Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
- Must drive to client meetings and home visits on a regular basis
- Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely.
- Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals
- Coaching and Social Support accompany participants to activities and services, facilitate group education sessions
- Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services
- Advocacy for participants before other agencies/community settings
- Capacity Building motivating participant progress
- Outreach and Engagement Meet participants and bring into programs
- Other duties as required and may be subject to change
Benefits
- VOALA offers competitive medical, dental, vision and retirement benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
