Case Manager, SOLAR

The People Concern•Compton, CA

5d•Onsite

About The Position

SOLAR is a DHS funded Recuperative Care Program serving individuals experiencing homelessness that also have acute medical issues. The Senior Case Manager will serve a caseload of approximately 20 clients, providing active case management for all assigned cases, including meeting weekly with each person individually.

Requirements

High School Diploma or GED or Equivalent
Minimum of one (1) year of experience in case management required
Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formally homeless)
Skilled in non-violent crisis intervention
Ability to self-motivate and be flexible in a fast paced environment with minimal supervision
Strong interpersonal and team building skills
Strong knowledge of Microsoft Programs (Word, Excel, Outlook). Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary.

Nice To Haves

Bachelor’s degree in related field, strongly preferred but not required
Knowledge of HMIS databases and the Coordinated Entry System, strongly preferred

Responsibilities

Train new Case Managers on creating Housing Plans and other Case Management tasks.
Support new Case Manager with difficult to engage clients.
Complete special projects as assigned.
Potentially run team meetings or represent the program at community meetings.
Serve a caseload of approximately 20 clients, providing active case management for all assigned cases, including meeting weekly with each person individually.
Act as the lead for client’s housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness.
Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations.
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
Advocate for your client’s needs in the shelter and when interfacing with other agencies or service providers.
Facilitate intakes for individuals who are referred into interim housing.
Create a supportive environment and ensure clients’ progress, utilizing a strengths-based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality at all times while following agency, state and HIPAA regulations.
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements.
Participate in case conferences, individual supervision, and other staff meetings.
Work in collaboration with other agency and program staff, in order to coordinate services.
Communicate effectively and in a timely manner with management, peers, and clients.
Participate in evaluation and trainings in order to better respond to client/community needs.
Other duties as assigned.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates