CASE MANAGER - SHELTER - $3,000 Sign On Bonus

Family Service League Inc.•Lindenhurst, NY

About The Position

Family Service League is seeking a full-time Case Manager for a homeless shelter in Lindenhurst, NY. The Case Manager is responsible for conducting client assessments, developing Independent Living Plans (ILP), linking clients with community-based services, and assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. Responsibilities include working collaboratively with the Case Manager Supervisor and providing crisis intervention.

Requirements

A High School diploma required; Bachelor’s degree in Social Work or related field or a master's degree is preferred.
A minimum of 2 years’ experience in human services or related field is required.
Excellent interpersonal and verbal and written communication skills required.
Strong organizational and time management skills required.
Proficient computer skills, including Microsoft Office, is required. Knowledge of HMIS strongly preferred.
Valid, clean New York State Driver’s license required.
Sitting and standing for extended periods of time, as well as moderate lifting.
Must be able to go up and down stairs.

Nice To Haves

Knowledge of homeless population and the Suffolk County Department of Social Services is preferred.
Spanish language fluency is preferred.

Responsibilities

The Case Manager will complete new client intakes and explain shelter rules and regulations to clients.
Meet with clients a minimum of two times per week for face-to-face meetings.
Develop Independent Living Plan for assigned families.
Complete Independent Living Plans bi-weekly.
Complete Mental and/or Physical Impairment form with Independent Living Plan Violations.
The Case Manager will complete SPA applications for eligible clients.
Work collaboratively with Housing Specialists in finding permanent housing options for clients.
Conduct client safety inspections twice a week.
Address any issues of safety in unit, remove any dangerous items.
Address unit cleanliness and client hygiene. Assist client in daily living skills development.
The Case Manager will collaborate with the Office Manager on client shelter obligations.
Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligations.
Review, complete follow up and submit FSL Client Incident Report to the Compliance Supervisor.
Maintain and update resource database of social service organizations relevant to the needs of clients.
Provide ongoing support and counseling for clients in reaching their goals.
Foster inter-agency collaboration to assist in clients’ long-term stability.
Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
Attend scheduled Case Management team meetings, individual supervision, and trainings as required.
The Case Manager will oversee compliance of rules, regulations, and policies of shelter.
Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
Provide assessment, crisis intervention, individual, family, and group services to children, youth, and families.
Advocate for client needs.
The Case Manager will provide transportation as needed.
Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
Collaborate with Security to discuss and resolve client incidents.
Read and understand the Policy and Procedure Manual.
Read and respond to daily emails.
All other duties as assigned.