Case Manager/Service Coordinator - Rockland, ME

Care Lync•Bucksport, ME

11d

About The Position

Support Coordinator / Service Coordinator / Case Manager Empower Independence. Build Your Career. Make a Lasting Impact. At Care Lync , we're more than a social services agency - we're a team of people dedicated to helping others live full, independent lives. We provide Support Coordination (Service Coordination/Case Management) services for adults with Intellectual, Developmental, and Physical Disabilities, Autism Spectrum Disorder, and the aging population enrolled in the Department of Human Services, Medicaid Waiver Program. As a Support Coordinator , you'll play a meaningful role in helping people navigate and secure the services they need - from housing and medical care to community engagement and independence. And while you're supporting others, we're here to support you with professional development, mentorship, and clear pathways for career growth. Why You'll Love Working at Care Lync ✅ Grow Your Career: We believe in promoting from within. Develop your case management, leadership, and advocacy skills with structured training, ongoing mentorship, and opportunities to advance into supervisory or program management roles. ✅ Make a Difference Every Day: Your work directly impacts the lives of adults and seniors across the community - helping them live with dignity, safety, and independence. ✅ Collaborative, Family-Like Culture: Join a supportive, inclusive team that celebrates compassion, communication, and collaboration. ✅ Comprehensive Benefits: Medical, dental, vision, 401(k), paid time off, and ongoing training programs.

Requirements

Bachelor's degree in Social Work, Psychology, Human Services, or related field.
3+ years of experience providing case management or support coordination to individuals with disabilities and/or aging adults.
Strong organizational, communication, and advocacy skills.
Comfort working independently and traveling (up to 50%) to meet with participants in their homes and communities.
Valid driver's license, auto insurance, and reliable transportation.
Commitment to maintaining required certifications and state clearances.

Responsibilities

Conduct person-centered assessments to identify each participant's needs, preferences, and life goals.
Develop, implement, and regularly update Individual Support Plans (ISP) to ensure participants receive the right services.
Provide participants with choice and advocacy , helping them make informed decisions about providers and care options.
Coordinate with medical professionals, behavioral specialists, family members, and community resources to deliver seamless, high-quality care.
Monitor and evaluate services to ensure participants' safety, satisfaction, and progress toward independence.
Support both individuals with disabilities and members of the aging population in accessing the community resources they need.
Maintain documentation, confidentiality, and compliance with all program and ethical standards.
Participate in ongoing training and professional development to strengthen your skills and expand your impact.