Case Manager, Senior Outreach & Engagement

Family and Children s Agency Inc • Norwalk, CT

3h • Hybrid

About The Position

The Caseworker / Case Manager provides outreach, assessment, service coordination, and ongoing case management to older adults enrolled in SOEP. The position works in community and home-based settings and uses a person-centered, strengths-based, and trauma-informed approach to engage clients, reduce barriers to care, and connect individuals to appropriate supports and services.

Requirements

• Education: Bachelor’s degree in Social Work, Human Services, Counseling or related field.
• Associates degree with relevant experience.
• Experience working with behavioral health and/or substance use issues among older adults.
• Must be able to work with diverse populations
• Valid driver's license
• Access to a personal vehicle for regional and statewide travel.

Nice To Haves

• Language: Bilingual English/Spanish-preferred not required.

Responsibilities

• Conduct proactive outreach to identify, engage, and build trusting relationships with older adults using client-centered engagement strategies.
• Link clients to medical, behavioral health, substance use, housing, transportation, benefits, and senior services.
• Coordinate care with primary care providers, behavioral health clinicians, social service agencies, and community partners.
• Advocate for clients to reduce systemic barriers and improve access to services.
• Provide education to clients and caregivers regarding available resources and system navigation.
• Coordinate and advocate for client access to medical, behavioral health, housing, benefits, and community-based services through multidisciplinary collaboration.
• Participate in multidisciplinary teams and maintain collaborative relationships with providers while adhering to ethical and confidentiality standards.

Benefits

• FCA is proud to currently offer a hybrid working model to our employees.
• Employees enjoy a wide array of benefits that make up our competitive compensation package.
• We are proud to offer generous employer contributions to our medical plans, continued education credits offered at no cost, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth!
• We also offer employee discounts to multiple organizations, events and your cell phone plan.
• Our benefits don't stop there - we offer an EAP program, paid for CEUs and clinical supervision, summer Fridays and employee appreciation events along with wellness incentives and challenges!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees