Case Manager (6561)

Lutheran Services Florida • West Palm Beach, FL

21d

About The Position

Lutheran Services Florida (LSF) envisions a world where children are safe,
families are strong, and communities are vibrant.

LSF is seeking a talented Case Manager (Residential) who wants to make an impact
in the lives of others.

Purpose and Impact:

This position will lead case management and other out of home care support
activities for youth and their children (if applicable) served through the
residential program. Responsible for assisting youth in foster care and young
adults who exit foster care at age 18 in making the transition to independent
living and self-sufficient adults. Serves as liaison with child welfare and
other partner agencies to advocate for and ensure necessary services are
provided to youth in the residential program.

Requirements

• Must have a Bachelor’s degree in human services.
• Two years’ experience working with at-risk or delinquent youth.
• Requires a good understanding of group dynamics, group leadership and crisis intervention.
• Group management, observation, and documentation procedures.
• Requires strong communication skills, both written and verbal.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Nice To Haves

• Current or recent child welfare certification preferred.
• Prefer strong understanding of juvenile delinquent rehabilitation methods within a residential program.
• Will be required to comply with training as identified by contract.

Responsibilities

• Maintain socially appropriate behavior of youth through sanctioned and designated de-escalation skills and disciplinary procedures; responds to youth crises and collaborate with crisis response or behavioral health teams as needed.
• Support youth in developing transition and permanency plans, including preparation for adulthood, employment, and post-secondary education.
• Conducts comprehensive assessments to identify youth strengths, needs, and goals.
• Develops, maintains and implements resident/individualized service plans, visitation, medication and education logs as appropriate; promotes a trauma-informed, culturally responsive, and youth-centered approach in all interactions.
• Participates in and documents Med management meetings and ensure proper parties are in attendance.
• Maintain phone log for family calls and participate in supervised calls
• Serve as a positive role model to youth at all times through appearance, attitude, and behavior.
• Serve as a mentor for skill building and employability development.
• Assist with coordination and transportation of youth to obtain documents necessary for employment, Keys to Independence, etc.
• Logistically coordinate and schedule youth for transportation to and from court hearings, visitations, school and other appointments.
• Transport youth to job sites for interviews, community service projects and/or any other requests as needed for youth well-being and self-sufficiency/independence.
• Participate in all foster care/child welfare staffing’s including multi-disciplinary staffing’s involving youth.
• Attend court as necessary to advocate for and advise judiciary of youth progress in the program.
• Complete referrals as necessary for additional community services and supports for youth served through the program and document progress/provider input.
• Send monthly status reports to referring agencies on the safety, well-being, and skill progression of all youth served through the program.
• Document monthly meetings with residents regarding their needs and progress related to education, vocation, Keys to Independence and other life skills and share feedback and documentation with multidisciplinary team.
• Serve as support for implementing and facilitating remedial education, tutoring and GED prep.
• Assist with sign Up for GED, School, Keys to Independence, Daycare.
• Implement the behavior management system and documentation as necessary.
• Participate in supervision, staff meetings, and ongoing training opportunities

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees