Case Manager Per Diem
Elder Care•Flushing, NY
4d•$120 - $125
About The Position
Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.
Requirements
- Bachelor's Degree required.
- One year related experience and/or training
- Working knowledge of Microsoft Office Suite and other technology
- Excellent communication and listening skills
- Excellent customer service skills with a focus on treating clients with respect and dignity
- Able to multi-task and work independently with a great attention to detail
Responsibilities
- Conduct in home visit to assess clients’ need and eligibility for in home services.
- Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.
- Arrange for the provision of services.
- Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.
- Fully utilize the program’s data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.
- Prepare and maintain required documentation in case file.
- Exchange information in a timely manner.
- Complete work assignments thoroughly, accurately and within organizational time frames.
- Assess clients’ social, emotional and environmental status in their home, hospital or institutional setting.
- Develop, implement and follow up on a care plan for clients.
- Arrange for translation services, as needed, for clients.
- Perform other duties as needed or requested.
- Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers.
- Adheres to the organization’s policy in regard to absenteeism and appearance.
