Case Manager - Outpatient

Axiom CarePhoenix, AZ
7d

About The Position

Job Summary The Axiom Care intensive outpatient program includes group counseling, recovery education, employment services, art therapy and high needs case management in a sober living environment. This program serves a variety of specialty populations including SMI, GMH, justice involved, veterans, Navajo and other Indigenous individuals. The Indigenous Outpatient Case Managers focus on the various social determinants of health and structural obstacles that are necessary to address the clients to have the highest chance of successful recovery and obtain independent housing. The case manager is an integral member of the clinical team. Who is Axiom Care? Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations. Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (co-located on the Victory Place campus). Together, we’re building a future where compassionate care is accessible to all – come be a part of it!

Requirements

  • Must be proficient in computer applications and electronic medical record systems.
  • Proficient with Microsoft Office Suite or related software.
  • Some assignments require an Arizona Fingerprint Clearance Card
  • Current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).
  • Minimum one year of case management knowledge and experience with the AHCCCS population, and the substance use treatment.
  • SMI Clinical Evaluation - Identifying and connecting with clinic, Request for SMI evaluation
  • Identifying appropriate placement - Understanding appropriate placement upon discharge. Coordination of care with placement.
  • Discharge planning - Culturally relevant. Provide current information. Teach life skills
  • Ability to problem solve/critical thinking, self-determined - Able to identify the need for further assistance. Understanding time management. Communication skills with team. Identify solutions for in the moment.
  • Documentation - Knowledge of regulations. Prepare accurate, concise notes. Write comprehensive, clear psychosocial narrative. Record client progress in relation to treatment goals. Appropriate verbiage. Discharge summaries.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Responsibilities

  • Facilitate curriculum-based groups for the Indigenous population.
  • Carry a caseload of clients through their IOP programming.
  • Complete case management functions and develop after care plans.
  • Develop client-driven treatment plans and continually monitor and record treatment progress.
  • Collaborate with members assigned health home, guardian/advocate, probation/parole and others involved in the members Adult Recovery Team.
  • Coordination of care with external sources.
  • Serve as a point of contact to ensure continuous collaboration and communication between the housing and treatment team.
  • Works as part of highly communicative treatment team and supports staff in promoting treatment goals and values of the Axiom Care program.
  • Complete documentation in the electronic medical record of: activities, interventions, client contact, client staffings and case management treatment planning.
  • Ensure clients are attending and participating in scheduled clinical programming.
  • Attend frequent site staff supervision and ongoing staff trainings.
  • Identify and report ongoing maintenance and safety issues at facility.
  • Transport clients to appointments as needed.
  • Utilize coaching and motivational techniques to help clients achieve their treatment goals.
  • Perform other duties as assigned by management.

Benefits

  • Medical, Dental, and Vision
  • 401(k) with up to 3.5% match
  • Paid time off (PTO), paid sick time, and paid holidays
  • Tuition Reimbursement
  • Reimbursement for CMEs
  • Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
  • Employee Assistance Program (EAP)
  • Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage
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