Case Manager - Outpatient Services

Catholic Charities Serving Central Washington•Wenatchee, WA

2d•$23 - $29

About The Position

The Case Manager provides case management, care coordination, support and other various clinical services for clients receiving outpatient behavioral health or social services. This role assesses client needs, develops individualized service plans, and connects clients with appropriate community resources under the direction of the Clinical Supervisor, as needed.

Requirements

Associate’s degree in behavioral sciences or related field, required
2 years’ experience in direct clinical treatment services
1 year experience with the treatment of adults, children and their families
Knowledge and skills to work with chronically mentally ill population
Knowledge of community resources
Knowledge and experience working with older adults
Strong family and individual clinical case management skills
Possess and utilize effective verbal and written communication skills
Ability to be self-motivated, work independently and as a team member
Ability to represent the agency in a professional manner within the community
Culturally competent in delivering services to individuals from distinct backgrounds
Requires work in clients’ homes and other community location
Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments
Agency Affiliated Counselor Registration or Certification
Valid Washington state driver’s license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities’ insurance provider
Being cleared by criminal background check and fingerprinting when required

Nice To Haves

Bachelor’s degree in behavioral sciences or related field, preferred
Bilingual (English/Spanish) preferred, but not required

Responsibilities

Provides case management and therapeutic services, including education and referrals to individuals who meet access to care criteria
Collaborates with clients to develop and carry out individualized treatment plans, focusing on client strengths, goals and addressing any risk factors
Completes progress notes and other required documentation within the required timeframes
Assisting with applying for benefits
Developing daily living skills and psychosocial support
Service coordination with other providers, including health care professionals
Assisting with transportation to and from various appointments
Accessing community resources
Meetings with individual and/or family member
Obtaining housing or assisting with housing retention
Establishes and maintains working relationships with community resources
Participates in supervision, staff meetings, multi-disciplinary team meetings and staff cases, as required
Represents the organization professionally in all interactions
Follows agency policies regarding confidentiality in accordance with HIPAA regulations and other consumer rights
Participates in ongoing Continuous Quality Improvement to ensure the services provided demonstrate best practice standards and meet all contractual requirements
Perform other duties as assigned

Benefits

13 paid holidays
12 days of vacation
12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment