Case Manager IV

St Vincent De Paul Cares•Clearwater, FL

About The Position

MISSION STATEMENT: To transform lives through love and service. SUMMARY: The Case Manager IV will provide case management to shelter clients and assist them in achieving greater self-determination, self-sufficiency and permanent housing. The case manager IV will provide additional support to the other case managers and review how cases are being handled to better utilize resources.

Requirements

Able to speak, write and understand English
Possess basic computer skills
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
Flexible work schedule including evenings, nights, weekends and holidays
Ability to set appropriate limits, work under deadlines and multi-task
Ability to organize, prioritize, self-motivate, and deliver results
Excellent communication and listening skills
Possess strong work ethics
Successfully pass Law Enforcement background screening
Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
Must have reliable transportation
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
Mission driven attitude supplemented with integrity and passion
Adherence to the highest ethical standards, personally and professionally
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values
This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. https://info.flclearinghouse.com [https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.flclearinghouse.com%2F&data=05%7C02%7CJake.Shanahan%40ahca.myflorida.com%7C4b82b03a51ad4f4b95a108de4232c2f0%7C583c5f193b644cedb59ee8649bdc4aa6%7C0%7C0%7C639020982980038846%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xZdgpZEJ7lRUp18fRP71qweuFp0i1gIxOp6MWfK8zlM%3D&reserved=0]
PHD and/or experience 15-years’ experience (work, life or volunteer) in social services.

Nice To Haves

Advanced knowledge of homelessness, severe and persistent mental illness and substance abuse
Advanced knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
Ability to form partnerships in the community and seek out community resources
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations
Veterans preferred

Responsibilities

Set attainable goals and monitor progress of clients, find the barriers and ways to remove them to attain self sufficiency
Design of Housing Plans specific to barriers and additional needed support for clients
Assist clients with varying needs (i.e. general information, housing, apartment searching, veteran assistance, and referrals)
Follow up and evaluation on progress of clients then report to management on client progression-adjust the plan to meet the specific barriers on a client by client basis
Meet to monitor progress and maintain accurate documentation of progress towards goals and services provided
Knowledge of harm reduction, motivational interviewing and trauma-informed care.
Maintain accurate required documentation, including entering required client information into Pinellas Homeless Information Network (PHMIS), as required
Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need
Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.
Assist with client access to services and community resources as needed
Promote an environment of teamwork and collaboration
Complies with all applicable training requirements
Complies with all company safety, personnel and operational policies and procedures
Complies with work schedule to ensure effective operations of Agency programs
Contributes positively as a member of a productive and cooperative team
Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission