Case Manager, Incentive Programs

Foundation for California Community Colleges • CA

155d • $24 - $24

About The Position

We are seeking a Case Manager to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.

Requirements

• Experience in case management and/or evaluation, analysis and procedural compliance.
• Strong communication, prioritization, customer service, time management, multitasking, risk-management and outstanding analytical skills required.
• Knowledge and experience working with Salesforce or similar CRM systems.

Nice To Haves

• Bilingual in Spanish a plus but not required.

Responsibilities

• Provide holistic and comprehensive case management services to eligible consumers including; initial assessment, referral to services, outcome evaluation and continuous follow-up via phone and email as necessary.
• Evaluate documentation related to vehicles sales and vehicle dismantling for accuracy, completeness and compliance with program guidelines and procedures.
• Establish and maintain relationships with contractors and vendors, and performs quality control checks associated with program operations and claims processing.

Benefits

• Competitive compensation, generous PTO, and paid holidays.
• Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings.
• CalPERS retirement program and optional 403(b) and 457 Retirement plans.
• Carrot reproductive health and fertility support.
• Tuition reimbursement.
• Public Service Loan Forgiveness certified employer.

What This Job Offers

• Number of Employees: 251-500 employees