Case Manager III - Driver

U.S.VETS•Waianae, HI

12d•$55,000 - $55,000

About The Position

This position reports directly to the Program Coordinator or Clinical Director of U.S.VETS. Case Manager III is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients needs. FLSA Classification: Exempt

Requirements

Masters Degree in Social Work, Psychology, Counseling, or other related social service field required.
Valid drivers license required.
Must meet company insurance requirements and complete a provided driver training course.
Must be available for either Sunday-Thursday or Tuesday-Saturday shifts
Pass a Security/background investigation via National Agency Check with Written Inquiries (NACI) and a Special Agreement Check (SAC) which includes electronic fingerprinting
Must qualify to complete the credentialing process through the VA’s VetPro system
Strong oral and written communication skills.
Professional manner and appearance.
Ability to work independently and within a team.
Ability to take direction.
Ability to work effectively with diverse group of clients, staff, and community members.
Computer proficient in Microsoft Office and Internet.

Nice To Haves

Two years of experience in social services or related field preferred.
Experience working with homeless and/or veterans preferred.
Certification in Substance Abuse Counseling preferred.
Experience facilitating support groups preferred.

Responsibilities

Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
Collaborates with clients to complete Individual Action Plans (IAP)
Provides guidance to Case Manager I & II staff on client IAPs, client intervention strategies, progress notes, discharge planning, etc. during weekly program meeting and as needed
Conducts crisis intervention and supports Case Manager I & II staff with client issues
Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
Reviews and documents updates for IAPs on a monthly basis
Completes timely discharge summaries
Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
Assists in quality management activities, data collection, and preparing reports
Facilitates client life skills classes
Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
Conducts random drug and alcohol screenings of clients
Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
Assists Program Coordinator and Clinical Director with auditing of client documentation such as client eligibility documentation, case notes, IAPs and IAP reviews, discharge forms
Assists Program Coordinator and Clinical Director with program reporting.
Supervises student interns which includes task assignment, reviewing process recordings, supervision sessions, evaluations, and adhering to university standards
Assists with training new staff and providing training to team members
Assists with urgent client issues outside of business hours as needed
Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
Documents client referrals for services
Attends scheduled team meetings and trainings
Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
Drive company vehicle for client transportation or other work-related activities.
Performs other duties as required.