Case Manager II

ScionHealth•Arlington, TX

10h

About The Position

At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning. Essential Functions Care Coordination Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians Monitors all areas of patients’ stay for effective care coordination and efficient care facilitation Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care Appropriately refers high risk patients who would benefit from additional support Serves as a patient advocate Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients’ care throughout the care continuum

Requirements

Knowledge of government and non-government payor practices, regulations, standards and reimbursement
Knowledge of Medicare benefits and insurance processes and contracts
Knowledge of accreditation standards and compliance requirements
Ability to demonstrate critical thinking, appropriate prioritization and time management skills
Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software
Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers
Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members
Must read, write and speak fluent English
Must have good and regular attendance
Performs other related duties as assigned
Graduate of an accredited program required for RN
Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations
Two years of experience in a healthcare setting preferred

Nice To Haves

BSN preferred; or MSW/BSW with licensure as required by state regulations
Certification in Case Management a plus
Prefer prior experience in case management, utilization review, or discharge planning

Responsibilities

Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians
Monitors all areas of patients’ stay for effective care coordination and efficient care facilitation
Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care
Appropriately refers high risk patients who would benefit from additional support
Serves as a patient advocate
Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served
Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs
Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals
Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients’ care throughout the care continuum