Case Manager II-III ACT [1339]

Texas Panhandle Mental Health • Amarillo, TX

116d • $43,305 - $46,009

About The Position

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of 'Making Lives Better!'

Requirements

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager II, minimum one (1) year of experience in behavioral health case management
• For Case Manager III, minimum two (2) years of experience in behavioral health case management
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Nice To Haves

• Bilingual

Responsibilities

• Maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Responsible for service delivery on the Assertive Community Treatment (ACT) team
• Manage an intensive adult caseload for individuals with behavioral health issues, substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization using a team approach
• Provide referral/linkage to community resources, case management, substance abuse treatment, housing and/or employment skills training
• Receive training in state-approved curriculum that emphasizes evidence-based practices to help improve daily functioning stability in the community
• Provide culturally competent care activities and collaboration among all participants involved with the individual’s care
• Conduct assessment and treatment planning with clients, ensuring appropriate services are provided
• Engage individuals by taking a person-centered approach to help identify goals for services/treatment
• Assist & collaborate with team and supervisor to ensure evidence-based ACT model of treatment is provided
• Work with all programs in Adult Behavioral Health Team to promote skills development and community stability for our client population
• Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised

Benefits

• Urgent Care visits for a low $10 co-pay
• Medical, Dental, and Vision insurance
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary with employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – access to behavioral health, financial, and legal counseling in person or via telephone

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree