Case Manager II - ERF

Housing Matters • CA

91d • $27 - $31

About The Position

Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring. The Case Manager II will report to the ERP Program Manager in the provision of services to Santa Cruz County’s unsheltered population including housing-focused wrap-around services in conjunction with housing navigators and other staff. Santa Cruz County’s ERP program is a multi-agency partnership and requires individuals with a high degree of experience working collaboratively toward a common goal.

Requirements

• A minimum of one year of experience performing social service casework services comparable to a Case Manager I at Housing Matters in an exceptional manner exceeding all standards and abilities.
• A Bachelor's Degree from an accredited college with a major in social work, social welfare, human services, or one of the social or behavioral sciences.
• Possession of a valid California Class C Driver's License.
• Thorough knowledge of social casework objectives, principles, methods, and caseload management and organization.
• Knowledge of social and economic factors which influence individuals and/or households experiencing homelessness.
• Understanding of principles of human behavior, development, psychological defense mechanisms and reactions to stress.
• Familiarity with community health, welfare, social, and legal support systems, and other resources available to clients.
• Proficiency in interviewing and record-keeping techniques, including the documentation of all actions and contacts in case files.

Responsibilities

• Partner with people experiencing homelessness throughout their participation in the program which may be while they are unsheltered, in shelter, and/or in housing.
• Perform intake interviews and assessments, and assist participants in developing individual case plans.
• Facilitate participants’ pathway to permanent housing in coordination with housing navigators and other programs, agencies, and organizations.
• Provide ongoing case management including assessment, referrals, budget assistance, housing placement, and promoting housing stability with individuals as assigned.
• Accept each participant for who they are and where they are, and then provide options, information, and choices that allow for stimulating change.
• Develop and maintain accurate written case records including intake, assessment, ongoing case plan, and progress notes.
• Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
• Maintain confidentiality and treat participants with dignity and respect at all times.
• Assist in the overall administration of the program.
• Transport program participants in Housing Matters vehicles to meetings and appointments in accordance with program requirements.
• Perform other duties as assigned.

Benefits

• 6 Medical plans to choose from (100% employee coverage is available with certain plans)
• Dental - 100% employee coverage
• Vision - 100% employee coverage
• Life insurance (UNUM) - 100% employee coverage
• Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
• 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
• Employee Assistance Program (EAP) and Travel Assistance
• PTO: 20 days annually, 1 paid floating holiday, 9 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree