Case Manager I, Broadway House Women's Shelter

CAMBA • New York, NY

57d • Onsite

About The Position

The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following:
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Conduct initial intake and assessment of clients’ needs and periodic re-assessments.
Create and maintain client electronic and paper files.
Prepare initial psychosocial evaluation and update according to regulations.
Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.
Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).
Work with clients to break through barriers to their goal(s) attainment.
Provide support, training and coordination with the other social services staff.
Assist clients in advocating for themselves in order to gain housing stability.
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file.
Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
May schedule appointments for client with referral organizations.
May escort clients to appointments (educational, medical, social service, etc.)
May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
May prepare marketing materials for the program.
Tasks may be modified, expanded and/or assigned over a period of time.

Requirements

• Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.
• TB test required

Nice To Haves

• Bi-lingual preferred.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Conduct initial intake and assessment of clients’ needs and periodic re-assessments.
• Create and maintain client electronic and paper files.
• Prepare initial psychosocial evaluation and update according to regulations.
• Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
• In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.
• Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).
• Work with clients to break through barriers to their goal(s) attainment.
• Provide support, training and coordination with the other social services staff.
• Assist clients in advocating for themselves in order to gain housing stability.
• Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
• Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
• Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file.
• Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for client with referral organizations.
• May escort clients to appointments (educational, medical, social service, etc.)
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
• May prepare marketing materials for the program.

Benefits

• CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees