Case Manager I

TX-HHSC-DSHS-DFPS • Wichita Falls, TX

2d • Onsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Case Manager I performs routine (journey-level) case management work and will be responsible for a broad range of tasks and responsibilities in the areas of organizing treatment planning and service delivery then documenting it in the electronic record, organizing and coordinating the program’s therapeutic model, the Social Learning Diagnostic System (SLDS), and collecting demographic and historical information then documenting it in the appropriate record or database. Specific case management tasks are the crafting, development, and updating of patient treatment plans, called the Person-Centered Recovery Plan; writing progress notes and documenting team meetings; and tracking program service delivery. Secondary functions include scheduling meetings, making, and receiving phone calls, collecting pertinent information, coordinating patient discharge planning (such as making aftercare appointments), and training floor staff in the management of the SLDS. Works under moderate supervision, with limited latitude for the use of initiative and independent judgement.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

• General knowledge of available community resources and the means to access them effectively.
• Knowledge of case management delivery systems
• Knowledge of program policies and procedures
• Skills in developing, implementing, and monitoring service and recovery plans.
• Ability to work cooperatively and effectively with the other program staff.
• Ability to communicate effectively using both oral and written methods of communication.
• Demonstrated ability to read and comprehend clinical assessments.
• Ability to assess patient’s needs, and to coordinate patient’s services.
• Ability to provide guidance to others.
• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
• Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Responsibilities

• Actively participates as a member of the Treatment Team, coordinating and setting schedules, maintaining notes and assignment sheets, and authoring and updating the Person-Centered Treatment Plan.
• Actively participates in psychiatric rehabilitation activities, through the Social Learning Support System, to maintain the therapeutic environment.
• Coordinates and assists with non-licensed functions of the Social Work department as delegated by their supervisor.
• Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level