Case Manager I, Kings Inn Family Shelter

CAMBA • New York, NY

2d • $46,144 - $50,393

About The Position

The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) in collaboration with clients, interview and evaluate clients and formulate independent living plans; and (3) locate and make use of appropriate community resources for clients; including the following:

Requirements

• Bachelor's degree (e. g., B.A., B.S.W.) or
• Four years of relevant experience, or
• Associate’s and two years equivalent experience.
• The ability to obtain and maintain the following clearances throughout the duration of employment
• New York State Division of Criminal Justice Services (DCJS)
• State Central Registry (SCR)
• Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)
• Proof of negative results from TB test

Nice To Haves

• Bi-lingual English and Spanish.
• Pre/Post Employment
• Family
• Pre and/or Post Employment Requirements:

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services.
• Review all documentation establishing clients' eligibility for program and make file copies.
• Create and maintain client files.
• Input client data and client progress information into CARES database.
• Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments.
• In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals.
• Assist clients in attaining their goals by identifying and locating community resources for clients.
• Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA.
• Schedule appointments for clients with referral organizations.
• Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.).
• Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
• May complete Relocation Case Review (RCS) for referral for aftercare services.
• May prepare marketing materials for the program.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• Tasks may be modified, expanded and/or assigned over time.

Benefits

• CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees