Case Manager I

St. Joseph Center•Los Angeles, CA

13d

About The Position

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center.

Requirements

Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
Must have excellent organizational skills and the capability to work in a fast paced environment.
Strong knowledge of homeless services and resources.
Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
Two years’ experience providing services to highly vulnerable populations.
Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to use widely supported internet browsers.
Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Valid automobile liability insurance.

Nice To Haves

A bilingual background is a plus.

Responsibilities

Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
Provide case management and supportive services to meet the needs of each individual.
Build trust and rapport with individuals experiencing homelessness. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
Link clients to physical health, mental health, and other supportive services. Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
Keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
Participate in case conferencing meetings and other community meetings.
Coordinate with other outreach teams in joint outreach efforts.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.